Senior ICT Infrastructure Specialist

1 month ago

Aberdeen, United Kingdom prosource.it Full time

The ideal candidate will also have experience in Domain Controllers, Multi-factor authentication, Group Policies, PKI, DNS, DHCP and IAM, and will bring a passion for technology and a commitment to delivering outstanding results. You will have the opportunity to work on challenging and complex projects as well as providing operational and project support in a global enterprise setting.The role will ensure the development and maintenance of all policies following the delivery methodologies for implementation into the operational environment
Performs technical planning and implementation activities for domain services, such as:
Group Policies
Acts as technical guidance on DMS elements of IT projects, and supports with changes, upgrades and enhancements
Administers, supports, installs, configures, maintains, and troubleshoots DMS hardware and software estate as well as its domain services
Creates and maintains documentation, including processes, procedures, design & configuration, and operating manuals
Ensures all processes/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes
Accountable for compliance with all IT related processes, policies and work practices
Supports the development of future planning and product roadmap activity
Facilitates the use of the performance metrics to improve output
May be required to provide out of hours support via an on-call rota


Excellent analytical, collaborative (team working) with planning and execution skills
Expert knowledge in DMS such as - Active Directory, Domain, controllers, Multi-factor authentication, Group Policies, PKI, DNS, DHCP, IAM
Strong industry and domain-specific knowledge of the enterprise and its business units
Ability to deliver to governance practices to track and measure the quality of services, and maintain service improvement plans
Good verbal and written communication skills, including the ability to explain technical concepts and technologies to the IT workforce
ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines
We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;

Company Pension Scheme
Private Medical Insurance
Private Dental Insurance
Group Life Assurance
Cycle to Work Scheme
Electric Car Salary Sacrifice Scheme

We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.


it.

it is a professional services provider in technology. Established as a traditional provider of managed IT services, prosource.it has evolved with industry and the rapid pace of change within the technology sector. We recognise the importance of people and business process in the successful adoption of technology and change. Our readiness to embrace and apply change comes from our people and we offer a variety of business services across the lifespan of successful technological deployment and adoption. We are a people centred business with a global workforce of 500 plus staff and contractors.

We pride ourselves on being easy to deal with, agile and accepting of change across a wide range of challenging and rewarding roles. We are a team of ‘can do’ and ‘how can I help’ individuals committed to teamwork, partnership, service excellence and delivery.

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