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Technical Support Engineer Engineering

4 months ago

Harlow Essex, United Kingdom One to One Personnel Full time

Technical Support Engineer - Biomedical

Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for a Technical Support Engineer to join their Biomedical team based in Harlow.

To be considered for this role you must have an BSc/HND/HNC in engineering, electronics, or medical technologies such as biomedical engineering along with Biomedical experience in the service and repair of medical equipment. You must also have at least 2 - 3 years UK based work experience for this role.

Provide technical support activities where needed across all departments within UK&I

Manage e-quip spare parts data including the quality of data relating to spare parts and suppliers

Enhance spare part data by linking to models of equipment

Perform data mining activities on a variety of sources producing reports as required

Undertake other reasonable tasks as directed by UK Technical Support Manager

Occasionally assist on site engineers with Biomed equipment repairs and testing

Comply with the Quality Assurance and Environmental, Health & Safety policies, and work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers, and members of the public. Promptly raise any concerns regarding potential violations of the policies

May involve Travel UK wide as needed to perform Operational duties and to obtain or provide training

Directly support activities undertaken by the Technical Support team.

Performance Indicators

Innovate and streamline processes to ensure a timely response to requests for information, and safeguard data integrity

BSc/HND/HNC in Engineering, electronics, or medical technologies such as biomedical engineering

Biomedical experience in the service and repair of medical equipment

Good knowledge of MS Office Applications

Full UK Driving licence

Royal London Pension - 5% employer contribution

Death in Service Scheme after probation - 4 times salary

Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus)

If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed)