IT Support Engineer

2 weeks ago


Ivybridge Devon, United Kingdom Parkside Recruitment Full time €40,000

IT Support Engineer

Location: Ivybridge, Devon

Working Style: On-site / Permanent

Salary: Up to £40,000 (DOE)

Join Our Team:

As a 2nd Line Support Engineer, you will deliver advanced technical support by resolving complex IT issues escalated from the 1st line team. This includes troubleshooting hardware, software, and network problems to ensure the efficient and reliable operation of networks, data centres, servers, and storage systems.

Key Responsibilities:

  • Diagnose, troubleshoot, and resolve escalated IT issues from the 1st line support team, ensuring timely resolutions within SLA agreements.
  • Perform routine maintenance, updates, and patches for hardware, software, and network systems to ensure optimal performance.
  • Assist in IT-related projects such as system upgrades, migrations, and the implementation of new tools or technologies, ensuring smooth integration with existing systems.
  • Provide high-quality support to end-users, including remote and onsite assistance for hardware, software, and network-related concerns.

Your experience:

  • Proficient in diagnosing and resolving issues with Windows operating systems, Active Directory, Office 365, and network troubleshooting (LAN/WAN).
  • Experience in providing advanced technical support, escalating complex issues to 2nd line support when necessary, and ensuring timely resolution in line with SLAs.
  • Familiarity with data centre operations, including environmental monitoring, power management, and safety protocols.
  • Experience in a manufacturing environment is a plus, but not required.

Benefits:

  • Free on-site parking for convenience.
  • 25 days of annual leave, plus bank holidays.
  • Cycle to work and electric car schemes.
  • Life insurance cover.
  • Employee discount program for savings with top retailers.
  • Access to professional development and training opportunities to help you grow your career.

Why Choose Us?

This is a great opportunity to work with a forward-thinking company that values innovation and employee growth. You’ll be part of a team working with cutting-edge infrastructure technologies while benefiting from a supportive and inclusive work environment.


  • IT Support Engineer

    3 weeks ago


    Ivybridge, Devon, United Kingdom Parkside Recruitment Full time €40,000

    IT Support Engineer Location: Ivybridge, Devon Working Style: On-site / Permanent Salary: Up to £40,000 (DOE) Join Our Team: As a 2nd Line Support Engineer, you will deliver advanced technical support by resolving complex IT issues escalated from the 1st line team. This includes troubleshooting hardware, software, and network problems to ensure the...

  • IT Support Engineer

    3 weeks ago


    Ivybridge, United Kingdom CV-Library Full time

    IT Support Engineer Location: Ivybridge, Devon Working Style: On-site / Permanent Salary: Up to £40,000 (DOE) Join Our Team: As a 2nd Line Support Engineer, you will deliver advanced technical support by resolving complex IT issues escalated from the 1st line team. This includes troubleshooting hardware, software, and network problems to ensure the...

  • IT Support Engineer

    2 weeks ago


    Ivybridge, United Kingdom Parkside Recruitment Full time

    IT Support Engineer Location: Ivybridge, Devon Working Style: On-site / Permanent Salary: Up to £40,000 (DOE) Join Our Team: As a 2nd Line Support Engineer, you will deliver advanced technical support by resolving complex IT issues escalated from the 1st line team. This includes troubleshooting hardware, software, and network problems to...

  • IT Support Engineer

    2 weeks ago


    Ivybridge, United Kingdom Parkside Recruitment Full time

    IT Support EngineerLocation: Ivybridge, DevonWorking Style: On-site / PermanentSalary: Up to £40,000 (DOE)Join Our Team:As a 2nd Line Support Engineer, you will deliver advanced technical support by resolving complex IT issues escalated from the 1st line team. This includes troubleshooting hardware, software, and network problems to ensure the efficient and...

  • IT Support Engineer

    2 weeks ago


    Ivybridge, United Kingdom Parkside Recruitment Full time

    IT Support EngineerLocation: Ivybridge, DevonWorking Style: On-site / PermanentSalary: Up to £40,000 (DOE)Join Our Team:As a 2nd Line Support Engineer, you will deliver advanced technical support by resolving complex IT issues escalated from the 1st line team. This includes troubleshooting hardware, software, and network problems to ensure the efficient and...

  • IT Support Engineer

    2 weeks ago


    Ivybridge, United Kingdom Parkside Recruitment Full time

    IT Support Engineer Location: Ivybridge, Devon Working Style: On-site / Permanent Salary: Up to £40,000 (DOE) Join Our Team: As a 2nd Line Support Engineer, you will deliver advanced technical support by resolving complex IT issues escalated from the 1st line team. This includes troubleshooting hardware, software, and network problems to ensure the...

  • IT Support Engineer

    2 weeks ago


    Ivybridge, United Kingdom Parkside Recruitment Full time

    IT Support EngineerLocation: Ivybridge, DevonWorking Style: On-site / PermanentSalary: Up to £40,000 (DOE)Join Our Team:As a 2nd Line Support Engineer, you will deliver advanced technical support by resolving complex IT issues escalated from the 1st line team. This includes troubleshooting hardware, software, and network problems to ensure the efficient and...

  • IT Support Engineer

    6 days ago


    Ivybridge, United Kingdom CV-Library Full time

    IT Technician Location: South Devon Working Style: On-site  Contract: Competitive Day Rate / Inside IR35 Join Our Team: As a 2nd Line Support Technician, you will deliver advanced technical support by resolving complex IT issues escalated from the 1st line team. This includes troubleshooting hardware, software, and network problems to ensure the...

  • Toolmaker Engineer

    3 weeks ago


    Exeter, Devon, United Kingdom Meridian Business Support Full time

    An exciting opportunity within global Aerospace manufacturer who are currently expanding due to further investment, for an experienced and pro-active Tooling Engineer to develop, implement and maintain best practice through all product engineering activities within their CNC Tooling environment.To technically support production of high-quality...

  • Tooling Engineer

    3 weeks ago


    Exeter, Devon, United Kingdom Meridian Business Support Full time

    ToolingEngineer The Opportunity: An exciting opportunity within global Aerospace manufacturer who are currently expanding due to further investment, for an experienced and pro-active Tooling Engineer to develop, implement and maintain best practice through all product engineering activities within their CNC Tooling environment.This role is tooling...

  • IT Support Engineer

    1 week ago


    Ivybridge, UK, Devon, United Kingdom Parkside Recruitment Full time

    IT Support EngineerLocation: Ivybridge, DevonWorking Style: On-site / PermanentSalary: Up to £40,000 (DOE)Join Our Team:As a 2nd Line Support Engineer, you will deliver advanced technical support by resolving complex IT issues escalated from the 1st line team. This includes troubleshooting hardware, software, and network problems to ensure the efficient and...

  • Process Engineer

    4 weeks ago


    Crediton, Devon, United Kingdom Meridian Business Support Full time

    Process Engineer The Opportunity: You will join one of Europes leading PCB manufacturer in the heart of beautiful Devon. If you are either an experienced Process Engineer OR a Mechanical Engineering Graduate , then this could be the perfect role for you. The position would suit somebody who's been a Process Engineer within a Manufacturing or...

  • Process Engineer

    4 weeks ago


    Crediton, Devon, United Kingdom Meridian Business Support Full time

    Process Engineer The Opportunity: You will join one of Europes leading PCB manufacturer in the heart of beautiful Devon. If you are either an experienced Process Engineer OR a Mechanical Engineering Graduate , then this could be the perfect role for you. The position would suit somebody who's been a Process Engineer within a Manufacturing or...


  • Crediton, Devon, United Kingdom Meridian Business Support Full time

    Process Engineering Manager The Opportunity: This role would suit a highly experienced Process Engineer, either with pre existing management experience, or the ability and desire to lead a team of talented Process Engineers in an innovative engineering / manufacturing environment. The Process Engineering Manager will be a hands on role fully...


  • Ivybridge, United Kingdom CV-Library Full time

    Infrastructure Engineer     Join Our Team: We are looking for an experienced Infrastructure Engineer to join our clients growing IT team. In this role, you will play a key part in managing and maintaining the company's IT infrastructure, ensuring the seamless operation of networks, data centres, servers, and storage systems. ...


  • Exeter, Devon, United Kingdom Meridian Business Support Full time

    Process Improvement Lead The Opportunity: This role would suit an experienced Continuous Improvement , Process Improvement or Senior Process Engineer who would like to manage a small team in a progressive engineering environment. The company serves a global clientele of blue-chip corporations across the military, aerospace, and telecommunications...


  • Plymouth, Devon, United Kingdom JAM Recruitment Ltd Full time

    Would you like to join an international defence company to support their clients by improving the capability, reliability and availability of their most critical assets? Due to continued investment, this global business is currently looking for a Buildings Support Engineer to join their existing team in Devonport (hybrid working) on a 6 month contract. ...


  • Paignton, Devon, United Kingdom Ventula Consulting Full time €46,000

    Leading communications client now requires a Technical Support Engineer to aid the development of their innovative GNSS Technology. This role will diagnose/resolve issues related to our client’s satellite navigation and test simulation systems. The position will be customer facing, providing guidance and advice to customers and collaborating with the...


  • Paignton, Devon, United Kingdom Ventula Consulting Full time €46,000

    Leading communications client now requires a Technical Support Engineer to aid the development of their innovative GNSS Technology. This role will diagnose/resolve issues related to our client’s satellite navigation and test simulation systems. The position will be customer facing, providing guidance and advice to customers and collaborating with the...


  • Plymouth, Devon, United Kingdom IO Associates Full time €70

    Buildings Design Support Engineer Plymouth - once a week on-site up to £70 per hour Join major global defense and aerospace company designs and manufactures advanced systems and technologies for sectors including aerospace, cyber, land, and sea defense. You will be involved in providing the support for design development and delivery of building work...