Service Advantage Technical Trainee

3 weeks ago

Truro Cornwall, United Kingdom Ricoh Full time

We are actively building diverse teams and welcome applications from everyone
Role: Service Advantage Technical Trainee (Smart Lockers)
Field Based- Cornwall covering TR postcodes
Package: Competitive salary with career progression pay increments, company vehicle, bonus, pension plus additional company benefits
To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Our Ricoh Smart Lockers deliver secure authenticated 24x7 access, with cloud-based monitoring providing real-time visibility, tracking, insights, and reporting. With 4,800 certified field service engineers, 25 000 lockers installed (1.3 million doors) and 150 installs each week across Europe you will be joining a large team spearheading Ricoh's drive for performance and efficiency. As one of our Smart Locker Technician Trainee's you will be fully trained through our 2 year programme to perform efficient installations, maintenance and repair services on our Smart Lockers located across the outlined field based areas.
* You will ensure our Smart Locker customers receive outstanding service and embrace the Ricoh core value of Customer Centricity.
* We also ask that you strive to achieve self- improvement and continuous professional development in order to keep up with the ever changing demands of the technology sector and the rapidly expanding portfolio of the products and services Ricoh supports.
No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

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