Subscription Process Consultant
2 weeks ago
About Wipro:
Wipro’s dynamic approach to people, process, and technology has led them to be an industry leader for decades. Additionally, since 2006, Wipro has helped companies power their business with the cloud. We provide professional services that help enterprises move faster, rethink processes and change the way their employees work.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Your Benefits:
- A competitive remuneration package including extended fringe benefits.
- Being part of the local Wipro family and also supported by 260.000 enthusiast colleagues spread over the 6 continents.
- A state-of-the-art training platform so you can grow and become the best version of yourself;
- A dynamic working environment with room for personal development
- A career path within a global leading Technology firm
- At Wipro we find it important that you have a good work life balance so homeworking, working at the HQ
About Practice
Are you excited to play a role that provides you with possibilities to drive programs and consulting projects for innovation and advisory services around business process transformations, SaaS Cloud implementations, Application rationalization, Technology reimagination? If so, please come and be part of the Process Transformation Advisory and Consulting team at Wipro’s Process Advisory & Application Consulting group. It’s an opportunity to work alongside fellow industry experts and create impact on critical transformation programs that help our clients solve their most complex business problems.
Roles & Responsibilities
As a QTC Consulting leader, you will embark on a fast-paced career path that will allow you to utilize your experience, process knowledge and product skills. Your knowledge to design, advise, sell and manage programs, will help define industry and product leading transformation programs. The Process Transformation consulting practice also offers opportunities to enhance your skills and knowledge through training and certifications across multiple leading ERP/ CPQ/ business application products (including leading SaaS/Cloud players) and enablers – allowing you to drive opportunities for yourself and Wipro. The expected responsibilities to be performed in this role are mentioned below.
- Work with business users to understand and document their business processes to devise the best-fit quote-to-cash strategy, application architecture and process flow charts
- The Process lead needs to have a minimum 12+ years of leading QTC Transformation, CPQ process design, Sales BPR for multiple large-scale implementations
- Act as a senior trusted advisor for opportunity shared, covering the standardization of end-to-end quote to cash cycle for an multinational and complex business
- Perform mapping/gapping based on the requirements and Apttus/Salesforce/Zuora/Oracle CPQ or Sales Cloud features (preferable)
- Configure working prototypes in a development sandbox, if required, and validate and refine
- Document the functional design, process flows, architecture diagram and solution approaches through analysis of business benefits/KPIs of recommended approaches
- Exhibit skills/experience in driving business process improvements from the suggested solutions
- Deep experience in not only CPQ with touchpoints to CRM (Salesforce preferably) but also quote to contract lifecycle (Contract authoring, contract validation, renewal, amendments, recurring Billing etc.)
- Exposure to SaaS Billing automation tool is preferable plus (like Oracle RMCS/OBRM, Zuora, Billing Platform, Stripe, Salesforce, SAP BRIM, etc)
- Experience of handling Subscription dependencies to ERP and Receivables in Anything-as-a-service model (Products, NPI, Pricing, Contracts, Tax, receipts, and invoicing)
- Design and collaborate with IT personnel to architect and drive the implementation - configure business requirements, identify gaps, arrive at gap closure approaches, determine pros and cons of technical approaches and document design specifications
Qualifications – Critical Skills
- The ideal candidate with overall business/functional analysis experience, with at least 4-6 years of implementation experience on a leading CPQ/Contract to Bill platform at onsite (Customer facing role or a lead architect role)
- Ability to clearly understand business requirements and convert them into a functional design, and to collaborate with business analysts and users to define solution approaches
- Conduct meetings with business users and IT personnel and publish status and progress reports. During projects, clearly communicate project task status to key stakeholders.
- Strong understanding of sales processes like opportunities, quoting, commerce, model configurations, pricing, discounting, promotions, approval matrix, integration to sales orders, contract-to-recurring billing for different business models, and asset management
- Good experience on Subscription/Contract data model, data architecture, and data management, and familiar with integration to systems like salesforce- or ServiceNow or any ERP (Peoplesoft, Oracle, SAP, SAP Hybris Commerce, SAP BRIM, Infor, Zuora, etc.)
- In-depth understanding of the capabilities and constraints of the Subscription based billing platform.
- Adept in conducting large workshops with business leaders and process owners and drive the design boards in a sprint tool with sufficient exposure to agile methodology
- Adept as a product owner to formulate user stories and drive the orchestration of entire agile lifecycle for subscription based economy
Diversity and Inclusion at Wipro
Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.
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