Patient Safety Partner
1 month ago
gtd healthcare is one of the largest NHS commissioned Primary and Urgent care providers in North West England. We are actively recruiting for Patient Safety Partners to attend some of our patient safety meetings. You willrepresent the patients/familys voice and provide a questioning approach to help develop a safer organisation.
The Patient Safety Partner is a new and innovative role in the NHS. You will be actively involved in the design of safer healthcare at all levels in the organisation, you will also play a key role in improving patient experiences by becoming an integral part of patient safety and quality governance at gtd healthcare .
The role involves sitting on relevant committees to support compliance monitoring and discussing how safety issues should be addressed by providing appropriate challenge to ensure learning and change. Membership of and attendance at the relevant meetings will mostly be held remotely via Microsoft Teams and other options are available for candidates who do not have IT access.
It is possible that the role will evolve over time and the initial term is likely to be two years in the first instance with the opportunity to extend. This role attracts an involvement payment of £150 per day, or £75 per half day, and reimbursement for reasonable expenses. The initial estimated total time commitment will be one to two days per month.
For further details, please refer to the job description attached.
Main duties of the jobThis role presents the opportunity to join a governance team who are committed to continuously improving, adapting and trialling new and innovative ways of working with a focus on quality improvement and learning lessons to ensure the provision of safe, high-quality care.
Interested? please apply via out website by following the link below:
Alternatively, please complete the attached application form and return to callum.rimmer@nhs.net.
Paper applications can be posted to gtd healthcare's head office:
F.A.O Mr Callum Rimmer, Governance Team, New Century House, Progress Way, Off Windmill Lane, Denton, Greater Manchester, M34 2GP.
About usgtd healthcare is a value driven, not-for-profit provider of primary care, urgent care and out-of-hours dental services across Northwest England. Led by a clinical Board, the organisation has been providing safe and high-quality care to patients for more than 25 years.
Fundamentally, we align ourselves with the NHS, in addition to embracing the ethos of social enterprise, reinvesting surpluses we generate back into our services.
gtd is committed to providing consistently excellent, safe, patient-centred care for all those who access our services. We do this through our highly skilled, committed and compassionate staff, working together to put our patients at the centre of all we do to provide the best quality care with passion and pride.
We have a set of values that inform every action we take and every decision we make. They are the foundation of what gtd healthcare stands for. All staff are required to advocate, champion, and demonstrate our vision and values:
- Put Patients first.
- Give great quality care.
- Lead the way in transforming patient care.
- Contribute to the wellbeing of our local communities.
Skills and experience
- Understanding of and broad interest in patient safety.
- Ability to communicate well in writing and read comprehensive reports.
- Ability to understand and evaluate a range of information and evidence.
- Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
- Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not own opinion only).
- Experience of championing health improvements; able to be a critical friend.
- Ability to interact with multiple stakeholders and work in partnership with the organisation.
- Sound judgement and an ability to be objective.
- Personal integrity and commitment to openness, inclusiveness, and high standards.
Training
The Patient Safety Partner will be required to complete mandatory training including the following:
- Accessible Information Standard.
- Data Security Awareness.
- Display Screen Equipment.
- Equality and Diversity.
- Health and Safety.
- Patient Safety Syllabus (Level 1) Essentials for Patient Safety.
- Patient Safety Syllabus (Level 2) Access to practice.
- Safeguarding.
Support will be provided by gtd to ensure mandatory training is accessible.
Planning and organising
- Ability to plan time to prepare for meetings and undertake any other activities required as part of the role.
- To attend Patient Safety Partner support meetings and training events.
Personal
- Adhere to the principles of the Patient Safety Partner agreement.
- Inform relevant person if unable to attend meetings or undertake any other identified activities.
Support to colleagues
- Support and guide new Patient Safety Partners where required.
- Take part in Patient Safety Partner networks to receive peer support and share learning.
Communication
- Report any safety incidents to staff.
- Ensure that confidentiality is always maintained.
Other duties:
- Due to gtds commitment to safety and continuous improvement, it is likely that the role will evolve over time. These duties will be subject to review; any amendments will be made in consultation and agreement with the Patient Safety Partner.
The post holder will participate in any training activity implemented by gtd as part of this role, such activity to include:
- Effectively managing your own time, workload, and resources.
- Participation in an annual performance review (appraisal), including taking responsibility for maintaining a record of your own development activity.
- Taking responsibility for own development and learning by following through objectives set at appraisal.
- Ensuring attendance at identified training events.
- Attending induction training, mandatory training and mandatory updates as required.
Equality and diversity
The post holder will support the equality, diversity and rights of patients, carers and colleagues to include:
- Acting in a way that recognises the importance of individuals rights, interpreting them in a way that is consistent with gtd procedures and policies and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities, and rights.
- Experience of working with others towards a shared goal.
- Experience of representing patient and public voice.
- Experience of working in partnership with healthcare organisations or programmes.
- Ability to champion the needs of our patients and population.
- Ability to understand a range of complex information.
- Empathy skills ability to see things from both organisational and patient perspectives.
- Display sound judgement and an ability to be objective.
- Able to put forward views on behalf of wider community / group of patients (not just present own opinion).
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