Product Manager
2 months ago
Product Manager - Current Accounts Hybrid : x2 Days on site /x3 days WFH
We’re looking for a driven individual to work as a Product Manager within the Current Account Team, reporting to the Senior Product Manager.
It’s an exciting time to join the team as growing Current Accounts is at the heart of our Society strategy in delivering fairer, more rewarding products and propositions which help our members to thrive in their day-to-day life.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at our Swindon or London offices. You can also find out more about our approach to hybrid working here .
The role will require travel to Swindon at least once a month.
You’ll be responsible for our range of Current Accounts across their Product Lifecycle, ensuring they meet the needs of our customers, commercial ambitions and operate within our risk and control environment.
Own at least one of our Current Account products, ensuring they meet our customer’s needs, deliver great outcomes and are commercially sustainable.
Develop an excellent understanding of our Current Account processes and the potential harms within them to recommend and implement improvements where required.
Build a clear understanding of Nationwide’s risk framework and our internal policies to enable us to identify and address any issues.
Work closely with teams including Communications, Digital, Operations, Retail and Risk to investigate incidents, issues and complaints and put it right when things go wrong.
Develop quality written proposals that facilitate formal decision making and broaden the understanding of key issues.
An established product manager, ideally with a good knowledge of Current Accounts and the wider market.
Experience of managing or overseeing processes or risks within Financial Services
Understands not only the customer but impacts on commercials, risk and operations and can demonstrate this.
A collaborative leader who is analytical, creative, confident and a good communicator.
Excellent communication, both verbally and in writing being able to clearly present information and influence senior executives and the wider business.
It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
~ Life assurance worth 8x your salary
~ A great selection of additional benefits through our salary sacrifice scheme
~ Access to an annual performance related bonus
~ Access to training to help you develop and progress your career
~ 25 days holiday, pro rata
Nationwide is the world’s largest building society. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us.
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