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Lead Technical Consultant
2 months ago
Role - Lead Technical IT Consultant
Location - Pistone
Salary - £65K
As the Lead Technical Consultant you will be responsible for delivering exceptional IT services to our clients. You will work closely with both technical and non-technical stakeholders to understand their business needs, solutions, and ensure the successful implementation and ongoing support of IT services. This is a hands-on technical role operating as part of the team, delivering onsite support, projects, and consultancy.
Key Responsibilities:
- To be our technical "super-hero" and escalation point for those tricky issues that other members of our team cannot resolve.
- To implement new technology solutions for our client base from start to finish to help modernise their business.
- To create compelling and relevant proposal to IT infrastructure upgrades and cloud migrations.
- To undertake detailed technical reviews of clients IT infrastructures identifying issues and opportunities for improvement.
- Fluent in 1st class communication with a goal to building long lasting relationships with your teammates and clients alike.
- Passionate about building a successful career and forging the future of IT Support Services.
- To undertake cyber security audits and reviews recommending new solutions and area for improvement.
- To assist with the management and delivery of technical and challenging projects.
- To mentor and support other member of the team.
The Ideal technical Consultant
- Will have a track record in IT support and will have extensive experience in delivering onsite IT consultancy and a background in IT support.
- From a Managed Services background.
- Technical qualifications such as MCSA/MCSE or MCP are desirable.
- You will be confident in getting to grips with a varied client base.
- You will also have experience in older on premise server hardware and software, including Exchange, firewalls, antivirus, backup expertise and will have intermediate networking skills.
- Will have experience managing and delivering complex IT projects and upgrades.
