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Deskside Support

2 months ago

Rugby Warwickshire, United Kingdom JSS ASSOCIATES Full time

Deskside Support - Support Technician

Rugby, UK

£200/day inside IR35

They request for an support technician to secure the PC environment, network and telephone application etc.

In Scope Activities

  • Digital champion for O365
  • Install computers. Fleet management Handover to users, including app install.
  • of HW, changing PC ownership. Lifecycle of IT equipment Contact with external suppliers.
  • Should be part of VAS/Uptime support team.
  • Maintaining the smooth and efficient operation of the IT systems, infrastructure and back up facilities.
  • Point of escalation for all network and telephony technical incidents and problems.
  • Taking ownership until problems are resolved.