Pensions Specialist Training Scheme

4 weeks ago


London, United Kingdom Loans 2 Go Limited Full time €26,350 - €34,255

Loans 2 Go Ltd Role: Customer Service and Collections Advisor
Permanent with advancement opportunities
we aim to give lines of credit to those who mainstream lenders have neglected. with over 20 years of operation nationwide, we have helped hundreds of thousands of customers and the business has transformed from a traditional high-street lender to a multi-channel, online loan provider. We are regulated by the Financial Conduct Authority and fully compliant with our obligations under Consumer Duty. We will continue to adapt, improve, and implement changes where required to improve our people, the business, and the overall quality of our customer experience.

The Customer Solution Specialist's primary function, within a larger Customer Solutions Team, is to optimise customer experience through proactive and effective customer engagement while combining top-class customer service, negotiation, and rapport building. Through these evidenced skill sets, a CSS will be able to explore and negotiate towards good outcomes for customers experiencing varying levels of financial difficulty and vulnerability, while showing due care and diligence and adhering to regulatory and company guidelines.

Partaking in a 4-6 week, in-house, onboarding and training scheme

(Handling calls with customers in a variety of financial situations and solve

Negotiating repayment plans and utilising your previous collections
Operating multiple systems, including our own, in-house software,

Microsoft applications, while maintaining a high level of customer service.
~ Proving your understanding of our departmental approach to quality over

including telephone, email, or letter, and demonstrating a good standard
Carving your own path to progression through the quality of work you

Related experience in account management – collections account

the qualities to succeed (Bonus points for experience in regulated
establish long-term reliability from the outset

Demonstrate procedural understanding by delivering a quality of work that

Be flexible, willing to assist and expect the same in return.
How we will help you succeed:
~ Provide comprehensive training in the form of 4-6 weeks in our GradBay

Continual, regular feedback on your progress and performance from your

person helping real people.
~ Hybrid Working Scheme available whereby eligible employees will be

working from their UK homes and the office as and when requested to do
Performance based bonus
Up to 33 days holiday
Accrued Holiday Sellback Scheme
Life Insurance Cover for all employees with 12 months+ service
40 hours per week, Monday to Saturday, between 8am and 6pm



  • London, United Kingdom The Pensions Ombudsman Full time

    The Pensions Ombudsman has an exciting opportunity for a Technical Pensions Specialist to join our team based in Canary Wharf, where we currently operate an agile working policy that requires staff to attend our London office a minimum of two days a fortnight. You will be working full or part-time on a permanent contract and will receive a competitive salary...


  • London, United Kingdom Loans 2 Go Limited Full time €26,350 - €34,255

    Role: Customer Service and Collections Advisor Permanent with advancement opportunities we aim to give lines of credit to those who mainstream lenders have neglected. with over 20 years of operation nationwide, we have helped hundreds of thousands of customers and the business has transformed from a traditional high-street lender to a multi-channel,...


  • London, United Kingdom Loans 2 Go Limited Full time €26,350 - €34,255

    Loans 2 Go Ltd Role: Customer Service and Collections Advisor Permanent with advancement opportunities we aim to give lines of credit to those who mainstream lenders have neglected. with over 20 years of operation nationwide, we have helped hundreds of thousands of customers and the business has transformed from a traditional high-street lender to a...


  • London, United Kingdom Loans 2 Go Limited Full time €26,350 - €34,255

    Role: Customer Service and Collections Advisor Permanent with advancement opportunities we aim to give lines of credit to those who mainstream lenders have neglected. with over 20 years of operation nationwide, we have helped hundreds of thousands of customers and the business has transformed from a traditional high-street lender to a multi-channel,...


  • London, United Kingdom Loans 2 Go Limited Full time €26,350 - €34,255

    Role: Customer Service and Collections Advisor Permanent with advancement opportunities we aim to give lines of credit to those who mainstream lenders have neglected. with over 20 years of operation nationwide, we have helped hundreds of thousands of customers and the business has transformed from a traditional high-street lender to a multi-channel,...


  • London, Greater London, United Kingdom XPS Pensions Group Full time

    Technical Pensions Analyst Remote Full Time 12 Month Fixed Term Contract (Possible option to move to permanent in the future) XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business. Our Pensions Administration business continues to grow and we are now looking for experienced Technical Pensions...


  • City of London, Greater London, United Kingdom Rohlig Logistics Full time

    For over 170 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company’s virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made solutions to improve our clients’...


  • London, Greater London, United Kingdom GC Partners Full time

    We are GC Partners and we are a specialist financial exchange company. We help Private and Corporate clients move their money at the best rate, using our 20 years of experience, our bespoke technology, and our dedication to customer service. We have 6 offices around the globe including Hong Kong and Dubai, with further expansion in the future. We have a...


  • London, United Kingdom Hays Specialist Recruitment Limited Full time

    **Your new company** A pension scheme provider that is seeing continuous growth - currently with 10m members. **Your new role** Assist the Head of Pension Scheme Accounting with the production of the monthly management accounts, and the production and audit of the Scheme annual report and accounts. This is a paternity cover position until 31st of October...


  • London, Greater London, United Kingdom The Pensions Ombudsman Full time

    This role is a fixed term contract until March 31, 2025. Join our Contact & Support Teams, who handle all the enquiries we receive through various channels such as telephone, email, post, and live chat. As a Contact & Support Specialist, you will also be responsible for processing pension complaints until they are either informally resolved or ready to be...


  • London, Greater London, United Kingdom XPS Pensions Group Full time

    XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential.Public sector pension schemes face a complex set of challenges and...


  • London, United Kingdom XPS Pensions Group Full time

    XPS Pensions Group is a leading independent pensions consulting and administration business that strives to create a vibrant workplace where diversity is embraced, and individuals can thrive. Our expertise lies in helping public sector pension schemes navigate complex challenges with tailored administration support. As our business expands, we are seeking...


  • London, United Kingdom XPS Pensions Group Full time

    **Contractual hours** 36.25 **Basis** Full time **Job category/type** - XPS Administration **Date posted** 08/03/2024 **Job reference** REQ002347 **Senior Pensions Administrator** **Consultant** **Remote** **Full Time** **Permanent** **XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration...


  • London, Greater London, United Kingdom XPS Pensions Group Full time

    XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential. Our Pensions Administration business continues to grow and we...


  • London, Greater London, United Kingdom BWF Pensions Full time

    We are looking for a highly analytical pensions professional with sound knowledge of pension schemes to join a friendly and collaborative environment that prioritises professional development and work life balance.Working within the Data Analytics and Projects Team, you will manage the data on the pensions' administration portal and the delivery of pensions...


  • London, Greater London, United Kingdom Universities Superannuation Scheme Full time

    Compliance Technical SpecialistCompany: Universities Superannuation Scheme (USS)Location: LondonContract Type: PermanentTeam OverviewJoining USS offers numerous opportunities for career development within a diverse team of experts. Experience real autonomy and influence in a vibrant office environment with the flexibility of office/homeworking due to our...


  • London, Greater London, United Kingdom XPS Pensions Group Full time

    Implementation Manager Bristol Hybrid/Remote Full Time Permanent XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest...


  • London, Greater London, United Kingdom XPS Pensions Full time

    Senior Pensions Administrator - Scheme Events Hybrid Full Time Permanent XPS Administration is experiencing high growth and we are now looking to hire a experienced Senior Pensions Administrator to join our vibrant London office with hybrid working. XPS is an award-winning Pensions Consultancy with over 1700 staff in locations across the UK and our...


  • London, Greater London, United Kingdom XPS Pensions Full time

    Senior Pensions Administrator - Scheme Events London Hybrid Full Time PermanentXPS Administration is experiencing high growth and we are now looking to hire a experienced Senior Pensions Administrator to join our vibrant London office with hybrid working.XPS is an award-winning Pensions Consultancy with over 1700 staff in locations across the UK and our...


  • London, United Kingdom XPS Pensions Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Senior Pensions Administrator - Scheme Events London Hybrid Full Time Permanent XPS Administration is experiencing high growth and we are now looking to hire a experienced Senior Pensions Administrator to join our vibrant London office with hybrid...