Head of Data

1 month ago

United Kingdom Shooting Star Children's Hospices Full time

Job Title: Head of Data Team: Strategy and Partnerships Team
Salary range/pay band: £55,000 depending on experience
Location: Christopher’s(Guildford)/Shooting Star House (Hampton) with travel as required

Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and South West London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.

5 million a year to maintain our current level of care and only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the North West and South West of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care.We have a CQC rating of ‘Outstanding’

Shooting Star Children’s Hospices exists to provide the very best care and support for children with life limiting illness and their families.
As our Data Lead, you’ll be accountable for reviewing and updating our existing data
You’ll ensure that our data is of high quality, well understood, and can be used easily for a range of reporting requirements, including working with external NHS and Social Care stakeholders. By working with key data champions throughout the organisation, you will enable us to take strategic and tactical decisions in our business model using data-driven evidence.
You’ll be a vital and valuable member of the organisation, working effectively with all departments across the Charity and will bring your knowledge and expertise (especially in data structures and management of data definitions, data modelling, cleansing and enrichment; data quality assurance, validation and linkage; and data visualisation) to the table as you advise, coach, and implement fundamental and sustainable change.
In short, you will lead understanding of data use throughout the Charity, use and educate best practice, and giving data input in projects and changes to ensure we grow sustainably with the right data management in place. Using your logical and creative thinking, data leadership, project management, communication, and analysis skills daily will help us achieve the step-change we want to see in our future.

Having reviewed and then implemented our updated data strategy, all areas of data within the Charity will be joined up, well understood and matched to processes that our staff adhere to in order to ensure high data quality. The data requirements always being a key part of the business processes, projects and changes, leading to us achieving tangible improvements in performance, efficiency and insight by default.
• Leading analysts, you will support and guide them as they build well understood reports, giving 360 degree views of data across the whole organisation, using reusable and multi-threaded reports using PowerBI.
• We will have a logical and defined organisational data model, including all the data relationships, that is being successfully leveraged to meet the different priorities of the charity.
• Data quality will be high, and any problems easily alerted and rectified, with full
• This will also allow us to meet any data requests received and to comply with internal DPO requests to meet with agreed SLAs
• Confidence levels within the charity around using, analysing, and interpreting data have risen significantly.


Responsible for ensuring the integrity, quality and accessibility of the Charity's data across our platforms.
• Reviewing the data strategy on a regular basis and managing the execution of updates to this.
• Managing and leading a small team of data analysts, ensuring set goals are met etc.Acting as the business partner for data with leaders and teams across the whole Charity, understanding and contributing to business priorities, and translating these into data-driven solutions.
• Accountable for the data structure and model of the charity, particularly within the Dynamics CRM.
• Accountable for data quality and compliance activities, maintaining the integrity of the charity’s data systems and processes.
• Accountable for delivery of reporting which has been requested as part of Project or Change processes.
• Ensuring reporting of data uses agreed standard business rules and parameters
• Act as the gatekeeper whilst empowering data champions to ensure integrity of data in provides valuable data out.
• Accountable for developing the necessary competency-based training framework for data across the charity

The post holder will be working in a dynamic, developing and changing environment thus will be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

• The post holder will need to travel occasionally throughout the area and less frequently nationally.
• The post holder should be prepared to attend Shooting Star Children’s Hospices meetings in different parts of the country. Some meetings may be during evenings or weekends
• The post holder will be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

Mandatory Training
The post holder will attend all mandatory training relevant to their role

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. Diversity – We will respect individuality and ensure inclusion and fairness to all.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. For more information please visit our website :

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