Senior Performance An
4 weeks ago
Head of Repairs Performance
Contract Type:
Full Time, Permanent
To ensure our tenants continue to benefit from an efficient and cost-effective repairs service, were seeking highly commercial and performance driven leader to join us as our Head of Repairs Performance; Your leadership and insight will enable the effective delivery of all repairs related commercial activity. With a steadfast commitment to tenant satisfaction, you will collaborate with senior colleagues across our organisation to ensure a first-class responsive repairs service, continually seeking to enhance and refine our operations.
Leading and motivating our Repairs Planning, Service Delivery and Contractor Delivery teams, developing a high-performance, tenant-centric culture.
Setting and monitoring operational KPIs, working colleagues across all level and teams in our organisation, to challenge current and shape future practices and processes and drive efficiencies that deliver improve results for our tenants.
Develop and maintain robust procurement plans to ensure the effective development, maintenance and delivery of our building materials and active contractor supply chain.
Defining and implementing contract management processes, including the development, management and review of contractor KPIs, initiating decisive action when required to ensure these are met.
Ensuring robust financial management including supporting the setting of our responsive repairs budget and leading the management of the valuation and payment process for our subcontractors and key supply chain; This means that you should expect to work from a Midland Heart site as a minimum 3 days week (on average).
You'll have a commercial background in Quantity Surveying with significant experience in construction or maintenance works. Youll have strong proven commercial acumen and experience including a working knowledge of contract law and procurement regulations, in addition to a track-record in managing financial and KPI performance, preferably in a construction, maintenance, or landlord setting. holding you own and other team to high standards and driving strong performance through others.
Application close at midnight on 3rd June 2024.
You will be directed to our website to complete your application for this position.
Were proud to be a Disability Confident Employer. No agencies please.
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