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Service Management Lead
4 months ago
Wheelchair Service - Deputy Clinical Lead - Occupational Therapist, Physiotherapist, Rehabilitation Engineer or Clinical Scientist
Hours: Full-time
Salary from £45,996 (FTE) depending on experience.
~ 5 hours / week (part-time hours may be considered)
~ Company Pension Scheme
~25 days holiday (plus Bank Holidays)
~ Childcare Voucher Scheme
~ Free on-site parking
This role will include some management responsibilities so experience at this level is essential.
Ross Care is a leading provider of Healthcare Services. Our clinical teams work closely with NHS and Social Care Organisations, providing a service that emphasises quality and puts the service user experience at the heart of what we do.
Ross Care has a track record in developing healthcare staff and progressing their careers.
You will use your clinical skills to assess the mobility needs of adults and children with complex needs, and to prescribe manual and powered wheelchairs with associated posture management and pressure management accessories.
You will deputise for and support the Clinical Lead with management of the contractual elements of the service.
You will supervise junior staff and provide clinical guidance to other non-clinical colleagues in the service.
You will work with clinical and operational colleagues to deliver contractual service performance of a high quality that demonstrates a personalised approach with measured outcomes.
You will liaise with service user groups and other stakeholders, including local voluntary and statutory services, to facilitate joint working where appropriate and identify opportunities for improving service user outcomes.
You will provide support for internal and external training programmes, including apprenticeships, student placements etc. and contribute to the development of internal training resources.
You will undertake and document all necessary risk assessments and corresponding risk management, relating to (but not limited to) equipment provision, safeguarding, moving and handling, infection control etc.
You will be a highly motivated individual with excellent organisational and communication skills who is keen to balance your experience of working in a customer-focused service with a complex clinical caseload and management responsibility.
Experience of managing key performance indicators (KPI’s), waiting lists and a budget.
Experience of working with patients with long term or deteriorating medical conditions.
You will be confident in the use of digital systems and software for record-keeping and for analysis of service performance.
You must hold a full current UK driving licence for a manual transmission vehicle and be willing to drive Ross Care vehicles (vans) as necessary.
