Senior Service Delivery Manager

4 weeks ago


Solihull West Midlands, United Kingdom Network IT Recruitment Limited Full time €35,000 - €40,000

Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings.
This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business.

You’ll be trusted as a single point of contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking – all with an aim to provide the highest service standards to the customer account.

As the SDM, you will take ownership of technical issues and problem management, working with engineers to resolve technical issues, whilst also being proactive about trying to improve the service based on trends with the customer.

You will have the opportunity to work with the Head of Service Delivery Management to progress your career, and grow with the business

Role: Service Delivery Manager
Permanent
Service Delivery Management experience
Knowledge of telecommunications / networking products – or supporting customers with these issues
ITIL Qualified or trained
Excellent communication and customer service skills
Able to travel to customer sites for face to face meetings


  • Service Coordinator

    2 months ago


    Solihull, West Midlands, United Kingdom Randstad Delivery Full time

    Are you experienced front and back office admin? Our client is a manufacturer of many popular products in the therapeutic areas of cardiovascular, diabetes, diagnostics, neuromodulation, nutrition and pharmaceuticals. Job Title: Capital Services Coordinator 50 per hour Shift Timings: 9am-5pm Working Days: Monday-Friday Responsible for the front and...


  • Solihull, West Midlands, United Kingdom Network IT Full time €35,000 - €42,000

    Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to build...


  • Solihull, West Midlands, United Kingdom Network IT Recruitment Limited Full time

    Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. Like the look of this opportunity Make sure to apply fast,...


  • Solihull, West Midlands, United Kingdom Network IT Full time €35,000 - €42,000

    Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to build...


  • Solihull, West Midlands, United Kingdom Network IT Recruitment Limited Full time

    Job Description Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. The Role: This role is an excellent...


  • Solihull, West Midlands, United Kingdom Network IT Recruitment Limited Full time €35,000 - €40,000

    Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to...


  • Solihull, West Midlands, United Kingdom Network IT Recruitment Limited Full time €35,000 - €40,000

    Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to...


  • Solihull, West Midlands, United Kingdom Network IT Recruitment Limited Full time €35,000 - €40,000

    Job Description Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. The Role: This role is an excellent...


  • Solihull, West Midlands, United Kingdom Network IT Recruitment Limited Full time €35,000 - €40,000

    Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to...


  • Solihull, West Midlands, United Kingdom Randstad Delivery Full time

    Are you experienced front and back office admin? Are you someone who enjoys working with customers? If yes, we do have an exciting opportunity for you. Our client is a manufacturer of many popular products in the therapeutic areas of cardiovascular, diabetes, diagnostics, neuromodulation, nutrition and pharmaceuticals. Job Title: Capital Services...


  • Solihull, West Midlands, United Kingdom neoci Full time

    We are a telecoms and technology company headquartered in Solihull. We’re a communications company with a difference and looking to add a Service Delivery Manager to the team. Our work stands out from the crowd. Offering exceptional 24/7 support based in the UK, dedicated Account Managers and unrivalled SLA guarantees on a wide range of our solutions,...


  • Solihull, West Midlands, United Kingdom neoci Full time

    We are a telecoms and technology company headquartered in Solihull. We’re a communications company with a difference and looking to add a Service Delivery Manager to the team. Our work stands out from the crowd. Offering exceptional 24/7 support based in the UK, dedicated Account Managers and unrivalled SLA guarantees on a wide range of our solutions,...


  • Solihull, West Midlands, United Kingdom BNP Paribas Full time

    Job Title: IT Service Delivery Manager Location: Solihull-Hybrid Hours: Full time, Permanent ______________________________________________ A bit about us: We’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We’re here to provide simple and straightforward consumer...


  • Solihull, West Midlands, United Kingdom Network IT Recruitment Limited Full time

    Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. This role is an excellent opportunity to build a career in...


  • Solihull, West Midlands, United Kingdom Network IT Full time €35,000 - €42,000

    Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. This role is an excellent opportunity to build a career...


  • Solihull, West Midlands, United Kingdom Network IT Recruitment Limited Full time

    Job Description Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. This role is an excellent opportunity...


  • Solihull, West Midlands, United Kingdom Network IT Full time €35,000 - €42,000

    Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. This role is an excellent opportunity to build a career...


  • Solihull, West Midlands, United Kingdom Network IT Recruitment Limited Full time €35,000 - €40,000

    Job Description Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. This role is an excellent opportunity...


  • Solihull, West Midlands, United Kingdom BNP Paribas Full time

    Job Title: IT Service Delivery Manager Solihull-Hybrid Hours: Full time, Permanent ______________________________________________ We're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We're here to provide simple and straightforward consumer finance...


  • Solihull, West Midlands, United Kingdom neoci Full time

    We are a telecoms and technology company headquartered in Solihull. We’re a communications company with a difference and looking to add a Service Delivery Manager to the team. Offering exceptional 24/7 support based in the UK, dedicated Account Managers and unrivalled SLA guarantees on a wide range of our solutions, we are a trusted supplier of voice,...