CTO / Head of Technology - Hybrid Working

4 weeks ago


City of London Greater London, United Kingdom DATAHEAD Full time

Head of Omnichannel Technology Global Retail Brand | London (Hybrid)
£A well-known retail brand is hiring a Head of Omnichannel Technology to bring together the key systems that run its online and in-store customer experience.

This is not a strategy-heavy or director-level role - it’s a steady, hands-on leadership position focused on making sure the business’s website, stores, ERP, and operations work smoothly together.

The tech team is already in place- You won’t be doing everything yourself — your job is to join the dots, provide structure, and keep delivery moving without friction.

Overseeing omnichannel operations across website, stores, and customer service.
Coordinating priorities across digital, merchandising, retail operations, and supply chain.
Managing budgets, vendors, licences, and ensuring responsible spend across the tech estate.
Helping the business make practical, sensible decisions — not overcomplicating things.
A rare chance to lead omnichannel tech without needing a director-level background.
You’ll shape how online + stores work together in a respected retail brand.
A stable business with long-term plans and real traction.



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