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Aviation and Operations Executive

4 months ago

London, United Kingdom Rockpool Recruitment Full time

Aviation and Operations Executive

Join our client as an Aviation & Operations Executive, where your role is pivotal in upholding their distinguished reputation. You will work closely with the Head of Commercial and the Operations team.

Aviation and Operations Executive – What will I be doing?

Your main responsibilities will include:

  1. Preparing and issuing tickets using Amadeus
  2. Processing reissues and refunds
  3. Generating reports
  4. Updating relevant departments with airline offers
  5. Being the first point of contact for quotes, rate & fare rule queries, name changes, amendments, staff travel (air), and flights for fam trips

You will also be processing booking confirmations and invoices, liaising with overseas ground handlers, and assisting with other duties in the department.

Aviation and Operations Executive – What experience do I need?

It is essential that you have:

  • Advanced proficiency in Amadeus for flight bookings
  • Familiarity with BSP regulations and reporting
  • Comprehensive understanding of airline rules and fares
  • Exceptional command of written and spoken English
  • Preferable knowledge of the Caribbean, Arabia, Europe, and the Indian Ocean regions
Aviation and Operations Executive – What else do I need to know?

Full-time, 9 – 5.30 with occasional Saturdays

Hybrid working model, with at least 2 days spent in our client's London office

Additional hours may be required during peak periods

This is a truly exceptional business - the people, product, and environment are wonderful. If you want to be part of something very special, then please get in touch.

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