Manager - Product Manager

4 weeks ago

London, United Kingdom Springer Nature Group Full time

Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.
The role (Senior) Product Manager (Researcher Home) enables Springer Nature to help SN authors focus on their priorities by building a unique product that supports authors by serving highly personalised relevant guidance, including insights exclusive to Researcher Home. Working closely with the Group Product Manager for Researcher Home, and our internal development teams, the role will grow and better integrate Springer Nature's existing offer on Researcher Home, to build and strengthen our relationships with our authors. Embeds within internal development teams to deliver core user journeys and deep integration with other parts of the platform
Ensures that Researcher Home iteratively uses data-driven use cases to create a best-in-class customer experience together with the UX and CX teams at Springer Nature.
Works proactively and independently with stakeholders, partners and other Product Managers to create, own and execute a product strategy that blends commercial, technical and researcher needs.
Sponsors and applies original customer research and data insights to shape the product, where applicable.
Demonstrable experience in managing consumer-facing products (academic publishing experience valuable, but not essential)
Experience in delivering accessible data visualisation products (valuable, but not essential)
Demonstrable experience in Product Management, Agile methodologies, OKRs, rapid prototyping and working with full-stack squads to deliver relevant customer products.
Proven success in meeting product goals including quantitative, qualitative and commercial measures.
User-focused, expert at using data and customer research to drive product strategy.
Demonstrable experience in Agile working within software development teams and influencing them to improve technical capabilities.
Demonstrable experience managing products at different stages of the product lifecycle, from inception to retirement.
Build a strong relationship with SN internal (digital, publishing and editorial) teams
Focus internal development effort on priority integrations
In collaboration with the user research and engagement teams, refine the model of community user needs
Refine roadmap in the light of development and research experience
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.
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