Supervisor, Distribution
3 days ago
Want to join a key team that helps the world read?
Ingram Content Group UK Ltd, is a leader in providing a comprehensive suite of inventory-free on-demand print and distribution services for books to the publishing industry. Lightning Source gives the publishing community options to print books in any quantity, one to 10,000, and provides its customers access to the most comprehensive worldwide bookselling channel in the industry.
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you
The Supervisor, Distribution plays a critical, hands-on role in leading daily operations on the distribution floor assisting in training team members, and ensuring warehouse targets and turnaround times (TAT) are consistently met. The Supervisor drives performance and fosters a culture of accountability, safety, and continuous improvement. The Supervisor serves as the lead person overseeing department and workflow. Hands-On Distribution Leadership: Work alongside associates in Distribution, leading by example to drive high performance, quality output, and efficiency. Organising resource when required, providing flexible working requirements to achieve KPI’s and carry out return to work discussions with team members returning from sickness.
Performance and TAT Achievement: Monitor daily Distribution metrics, identify bottlenecks, and take corrective action to ensure Distribution schedules and turnaround time (TAT) targets are achieved. Direct work activities of associates to ensure efficient completion of assigned tasks and compliance with company policy.
Team Support and Training: Support the onboarding and on-the-job training of new associates. Identify areas for operational improvement and participate in initiatives to increase efficiency and enhance quality. Assists Supervisor ensuring all quality standards are met within the departments. Identifies and communicates quality and productivity standards.
To oversee general housekeeping requirements of the Distribution floor, ensuring high standards of hygiene and tidiness
To report any accidents, potential hazards to the Health and Safety team immediately.
Ensures compliance to all other HR Policies & Procedures
Provide regular updates to the Shift Supervisor on team performance, equipment status, and any Distribution issues. Participate in shift handovers and team meetings.
2+ years of experience in a Distribution environment.
~ Solid understanding of Warehouse receiving, pick pack and dispatch operations.
~ Fork Lift Truck License Holder – VNA and Counter Balance is desirable – training can be provided
Must be able to operate a personal computer effectively.
Writing skills
Ability to work safely and adhere to safety guidelines in a Distribution environment
Ability to perform repetitive manual tasks
Ability to be flexible/multi-task based on workflow demands
Ability to meet and maintain Distribution standards
Ability to work a flexible schedule which could include nights and weekends & ability to travel as needed
Competitive salary
Generous holiday plus Bank Holidays
Company Sick Pay Scheme
Continuous Professional Development and Training Opportunities
Free onsite parking
Free Hot drinks
Snack and Drink Vending machines on site
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