On Prem AD/Azure support specialist

4 weeks ago

Reading Berkshire, United Kingdom Global Technology Solutions Ltd. Full time

Job Title: SC/DV cleared AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements
Salary: £56,525p/a+ £2000p/a DV allowance
Working hours: standard office hours

You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers’ IT Leadership.

The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies.

Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs
• Azure Virtual Desktop knowledge and implementation experience (Nerdio)
• Infrastructure as a Code (knowledge and implementation experience) (IaC)
• ARM templates / Bicep (knowledge and implementation experience)
• Microsoft Tiered Model Knowledge and how this impacts different tiered environments
• Azure Networking Experience
• Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management
• Azure Virtual Machine Management
• Azure Monitoring and log analytics
• Active Directory Connect / sync and Active Directory Federation Services
• Microsoft Windows Server 2016, 2019 and 2022 experience
• Comfortable working with a Hybrid Joined Active Directory environment
• Group Policy Management and Conditional Access Policy Management Experience
• Working knowledge and understand of PKI Services
• Scripting experience using BAT, PowerShell, C# and VB Scripts
• Good knowledge of Office 365 and Exchange Online

Infrastructure Support experience/ background inc patching, backups and restores, Windows/Linux
• Good knowledge across SCCM; ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery

Development through Training/Certification
• Put through DV clearance (including tax allowance)
• potential hybrid working (home and onsite)
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