Operations Business Manager

1 week ago

Manchester, United Kingdom Lloyds Banking Group Full time

Group Operational Resilience Manager - Business Continuity SALARY: £61,641 - £68,490
Hybrid, 40% (or two days) in one of the offices listed above.

The Business Resilience and Security Office (BRSO) role is essential for embedding resilience into day-to-day operations. It ensures the Group Chief Operating Office (GCOO), the engine room of the Group, is prepared for and able to respond and recover at pace during disruption, making us the number 1 brand for trust inside and out.

You will join a highly energised, sector leading central team, playing a crucial role in ensuring the Group can anticipate, respond, recover, and learn from disruption , safeguarding customers, colleagues, communities and the Sector. Not only do we have accountability for setting and delivering our resilience strategy, but also for embedding a resilience culture across our business area. Resilience is at the heart of our transformation, where we all have a role to play.

This is your chance to make a real impact, collaborate across the organisation, and help build a stronger, more resilient future for all to thrive.
You'll be showcasing expertise in resilience, business continuity, technology and data to support the business. In this role you will work within Group Operational Resilience, across the wider business units and with our partners, to deliver on our priorities. Work with colleagues across GCOO and the wider LBG to set and maintain business area resilience plans, ensuring they are aligned to Group Operational Resilience Strategy, Policy & Standards.
Provide data driven insight, support and challenge to ensure decisions enhance customer experience, deliver resilience and meet regulatory expectations.

The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

Strong knowledge of operational resilience frameworks, technology, business continuity and regulatory requirements.
Analytical capability to assess resilience data, risks and implement mitigation strategies delivering better outcomes for all.
Risk and control management.
CBCI (Certificate of the Business Continuity Institute) or equivalent.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

We're disability confident. We also offer a wide-ranging benefits package, which includes:
~ A generous pension contribution of up to 15%
~ An annual bonus award, subject to Group performance
~ Share schemes including free shares
~ Benefits you can adapt to your lifestyle, such as discounted shopping
~30 days' holiday, with bank holidays on top
~ A range of wellbeing initiatives and generous parental leave policies

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