Business Transformation Senior Manager

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
​Marketing Excellence​
Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands.
Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society.
With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R and D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams.
With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.
Reckitt is reimagining how creativity fuels growth - harnessing GenAI and modernizing creative and localization value chains. This role will play a core role in redefining how Reckitt’s global brands collaborate with creative agencies, localization partners and its network of in-house studios, Energy Studios.
As Senior Manager, Creative Transformation, you’ll play a pivotal leadership role in shaping how Reckitt’s global ecosystem of agencies and studios delivers creative excellence at scale. You will drive the transformation of our creative operating model - embedding new tools, frameworks, and ways of working that strengthen collaboration, unlock efficiencies, and elevate creative impact worldwide.
This is a high-visibility role that demands strategic influence, operational rigor, and a deep understanding of how large, matrixed organizations and their creative partners operate. You’ll work directly with global marketing leaders, production and post-production experts, procurement, finance, and external partners to define creative and localization operations fir for a future empowered with GenAI.
Lead global transformation initiatives across creative, localization, and technology partners implementing Reckitt’s new ways of working, GenAI Workbench and ensuring full enablement of Reckitt’s in-house creative teams, Energy Studios.
Partner with global agency networks to co-design with industry leaders and deploy cross-agency capability programs focused on GenAI adoption, innovation, and future-fit creative delivery.
Shape and operationalize creative governance standards, performance frameworks, and KPIs that drive efficiency, quality, and measurable return on creative investment. Monitor and report progress against transformation KPIs, surfacing insights to guide continuous improvement and investment decisions.
Influence cross-functional decision-making by collaborating with senior stakeholders in Marketing, Procurement, Finance, and IT to align on creative investment priorities and transformation milestones.
Drive commercial and creative performance, using data and insights to identify partner ecosystem optimization opportunities, improve cost efficiency, and elevate creative output.
Champion change management and adoption across markets, affirming and establishing Reckitt’s preferred agency, localization and studio partners as the key delivery model and ensuring consistency in execution across brands and geographies.
Track, report, and communicate transformation progress, surfacing insights that shape continuous improvement and future investment decisions.
You’re an accomplished marketing or creative operations leader with a global mindset and a proven ability to navigate complexity. You combine strategic acumen with operational precision, and you excel at building partnerships that elevate both creativity and performance across client and partner teams.
10-12 years of experience in marketing, creative operations, or agency management within global consumer goods or creative agency environments.
Proven success leading cross-functional transformation like centralization, localization, operating-model redesign, or technology-driven change.
Strong understanding of the global agency ecosystem (creative, studio, production, and localization) and how to optimize it for value, performance, and impact.
Exceptional stakeholder management and influencing skills across senior global leaders, in-market teams and external agency partners.
Strong commercial and analytical capability; able to interpret data, assess partner performance, and drive actionable recommendations.
Demonstrated leadership in embedding new tools, processes, or technology (experience with GenAI or content automation a strong advantage).
Consumer Insights, Analytical skills, Category Strategy, Presentation skills, Drive Innovation, Marketing optimization Digital Marketing, Brand activation, Commercial acumen, Collaboration, P&L management, FMCG/Consumer Health Experience, eCommerce.
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. You will be rewarded in line with Reckitt's pay for performance philosophy.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition;