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Complex Care Coordinator

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Wolverhampton West Midlands, United Kingdom Brook Street Social Care Full time €25,000 - €27,000

Job Title: Complex Care Coordinator Location: Flexibility to work between central Wolverhampton Office and in the field (West Midlands based) Hours of work: Predominantly Monday to Friday with some flexibility for weekend shared on call Salary: £25000 to £27000 plus on call allowance *** Full UK driving licence, own vehicle and flexibility to travel is ESSENTIAL*** Your new company: In partnership with an established provider of community care and support for clients with medium to complex care needs, I am seeking a competent, compassionate, and driven COMPLEX CARE COORDINATOR to join their team. You will join the team at an exciting time of expansion and growth and be a driving force behind the delivery of quality care packages. You will become an essential part of the day-to-day delivery of complex care within people`s own homes, ensuring they are able to live a comfortable, dignified, and independent lifestyle. As part of the team, you will be responsible for:

  • Implementing new care packages for the people you support, effectively allocate care/support staff, and match their expertise with the needs of the people they are supporting
  • Basing yourself in the field and office as required, whilst ensuring a consistent and high service of care is provided. From time to time, you will need to cover shifts in an emergency.
  • Maintaining contact with Service users in person and over the phone.
  • Ensuring person centred care is effectively delivered and that care and support plans are updated regularly to reflect this
  • Meeting with the clinicians and external providers regularly to review care packages and ensure care is being delivered in line with company and CQC standards
  • Prepare and send monthly reports to the Clinical Commissioning Group (CCG)
What we need from you:
  • Proven experience in a similar role
  • Relevant care qualification (level 3 in health and social care or willing to work towards this)
  • Outstanding communication skills, as well as a good eye for detail, strong organisation abilities and competent IT usage
  • Full UK driving licence, access to your own vehicle and flexibility to visit clients and professionals throughout the West Midlands
  • Commitment to sharing on call requirements, including weekends on occasion
Your fabulous skills, knowledge and experience will be rewarded with:
  • Generous annual salary ranging from £25000 to £27000 depending on experience
  • Paid mileage
  • Access to on going personal and professional development
  • Casual dress
  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
If you are seeking your next role with a forward-thinking provider who is committed to delivering high-quality, person-centred care and ensuring the people they support remain as independent as possible, please click apply NOW