Director, Financial Inclusion

2 weeks ago

North West Leicestershire Leicestershire, United Kingdom Ethica Consulting Full time

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences from payments to rewards to servicing that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers lives and help set us apart in the industry.
About Network & Acquiring Solutions
As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. The role of Director, Enterprise Payments Product Development is an exciting opportunity for a talented product leader to drive modernization and development of new payment capabilities. The incumbent will be an integral leader within a large scale, enterprise-wide program established to accelerate the development of our enterprise payment services and redesign the operating model surrounding it to drive excellence in payment execution. Reporting to the VP of Enterprise Payments Product Development, this role will help to reshape and transform how payment products are built and delivered at American Express. The Director, Enterprise Payments Product Development will lead a team of talented product managers and collaborate with engineers, architects, and business stakeholders to bring the product vision to life.
Domain areas of focus can span identity and bank account verification solutions, money movement through a bank network, and Bill Pay.
Define market specific platform requirements for inclusions in global platforms and market expansion release plans.
Prioritize work across multiple scrum teams and sequence delivery of new payment capabilities and bank integrations across competing business priorities.
Monitor and assess delivery and performance metrics to identify opportunities to improve delivery predictability, time to market, delivery of iterative value to the business or to make enhancements.
Minimum of 7 years experience in Product Development, Capability Delivery, agile practices, and scaled product delivery.
Passion for payments and the advancement in technologies driving innovation in the payments ecosystem. Proven ability to drive change, lead adoption of new ways of working, and leverage scaled Agile practices to drive successful product development and delivery.
Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.

That means we prioritize their physical, financial, and mental health through each stage of life. Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Career development and training opportunities

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