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Branch Manager

4 months ago

Braintree Essex, United Kingdom Kurt Geiger Full time

Description Please make an application promptly if you are a good match for this role due to high levels of interest. We Are One At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective. Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self. You will be an inspirational leader, displaying excellent management skills along with identifying and nurturing talent to encourage career development and employee satisfaction. Excellent communication skills will allow you to embed and drive the Kurt Geiger DNA in the team, along with ensuring all back of house and operational procedures are adhered to. We are driven, challenging and exhilarating so you must enjoy working to and exceeding KPI’s. In return for your hard work and commitment, you will receive a competitive salary, generous bonus package, beautiful shoes and amazing employee discounts Requirements WE NEED YOU TO:

  • Ensure customer service is of the highest standards at all times
  • Be a role model for your team and with your own service standards
  • Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
  • Actively liaise, communicate and develop good relations with your team and Senior Management
  • Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
  • Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
  • Rota your team effectively and ensure optimum cover during peak trading periods
  • Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
  • Ensure your store maintains excellent visual presentation which is consistent with company guidelines
  • Embody the KG DNA of: Customer Focused, Brand Focused, SHINE, Driven & Inclusive
YOU WILL NEED:
  • Previous retail management experience
  • Background with a fashion-forward footwear, accessory or fashion brand
  • To be a customer service ambassador
  • Proven ability to drive sales and team working to KPI’s
  • To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits BENEFITS OF JOINING THE TEAM:
  • Competitive basic salary
  • Bonus structure
  • Pension Scheme
  • Gorgeous shoes each season
  • Amazing employee discounts
If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism