Beauty Advisor

Fragrance & Beauty Sales Consultant
Location: John Lewis Bluewater
Contract : Permanent, 37.5 hours/week, any 5 in 7 days
At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.
Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
Ensure excellence in client service in accordance with CHANEL’s rituals and standards
Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
Be part of a collaborative and inclusive community to achieve individual and collective goals
Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
Achieving sustainable growth and performance based on targets and KPI’s
Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients
Our employee benefits have been created to support you across your professional and personal life by offering you:
Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
Employee Assistance Programmes and Other Support Lines.
Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.