Branch Manager/senior Manager

1 week ago

Tunbridge Wells Kent, United Kingdom A-Plan Full time

Together, we have pushed the boundaries of insurance. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.
As a Branch Manager you will be responsible for your own profit & loss, with the freedom to seek out new business opportunities and the support to grow your branch. But it isn’t all just bringing in and retaining business, you will also be accountable for the first-rate service that we deliver to our existing clients, through coaching and developing a team, aiming to retain policies and drive loyalty. As such you will have excellent experience and understanding of Personal Lines and/or Commercial Lines insurance products and services.
You will be commercially minded, with the ability to analyse data and make evidence-based decisions whilst maintaining attention to detail.
Enthusiasm and resilience will be needed to care for our existing client base as well as finding new business opportunities. With the support of the wider business, you will be accountable for the decision making in your branch, acting quickly, making decisions based on what is right for our clients, teams, and the business.
We believe that great work and dedication should be rewarded, that’s why we offer a comprehensive benefits package that puts your health and wellbeing first. 25 days holiday (plus bank holidays), increasing through length of service
A set of core benefits, designed with your health and financial protection in mind:
Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025
Private Medical Insurance (PMI).
Access to a host of lifestyle and financial benefits that you can choose from:
Discounts on gym membership across the UK
Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
Excellent training and development schemes with accelerated career progression
Access to flexible benefits to include will writing service, menopause support, bereavement support
Enhanced Family Policies including maternity and paternity
A range of insurance products available commission free, including home, motor, travel and specialist vehicles
Access to hundreds of high-street retailer discounts
Employee Assistance Programme (EAP) to support employees outside of work
At Howden we value diversity - there is no one Howden ‘personality type’. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.
And we know that separate home and work lives don't really exist. Diversity and Inclusion
At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.

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