Technical service manager

1 month ago

St Helens Merseyside, United Kingdom Kilwaughter Minerals Ltd Full time

Technical Services Manager

Location: St Helens & Home Based

Travel to other company sites will be required.

As a senior member of the team, you will work closely with your local teams in Glasgow, St Helens and Larne to develop the external wall insultation brand to become market leading.

Lead the internal technical team to deliver a best in class technical service

Collaborate with the Sales team and clients on new & existing projects

Design and produce timely and high-quality specifications and quotes

Demonstrate the commercial skills to understand system margins

* Demonstrate resiliency and ambition to build and drive long term technical excellence

* Work alongside the Product Manager working with testing houses for system certification requirements, testing and approvals for systems. Working alongside the Sales team and Site Support team to attend on site project design meetings. This is to ensure our technical proposal matches the requirements of the project and have the ability to ensure changes are made if required

* Produce indicative wind load calculations for High Rise or High Risk projects to allow us to submit a technical specification closer to that required

* Support the Sales team and Technical Director in attending exhibitions and conferences to gather market intelligence and help promote the companies best in class technical offering

* Provide depth of technical advice and guidance for systems to include input and guidance of the High-Risk process

* Manage the technical team to provide high quality and timely technical advice, query resolution, specifications and quotations for key technical metrics

* Write and deliver approved CPDs and training programmes for the sales team to deliver to architects and contractors to gain project specifications

* Provide leadership for a team of Technical Service Advisors to create a performance culture by coaching and mentoring, developing technical skills, and enhancing overall team effectiveness

* Responsible for managing the CAD and BIM library. Oversee project quotations, drawings, specifications, calculations, warranties and provide analysis on U-values and interstitial condensation

An HND/HNC qualification within a building, architectural or related discipline.

* Experience using technical desk software to produce technical drawings, quotations and specifications with Auto CAD 2D and BIM experience

* Experience in working across a supply chain of architects, main contractors and sub-contractors

* Knowledge and understanding of building regulations

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