Partner Onboarding Manager

3 weeks ago

United Kingdom Hedron Network Full time

Partner Onboarding Manager

Location: Milton Keynes / Leeds (Hybrid / Remote)

Package: £Negotiable + Car Allowance

Travel: 25-50%

We're looking for a strategic and inquiring insurance professional to assist with onboarding new partner brokers to the Hedron Network. Onboarding is the process and activities that are required from the point that a new partner signs the contract, until they go-live as a trading partner. After go-live the project is closed and handed over to the Business Development Consultants (BAU relationship managers).

New partners will be proactively led through the onboarding process, a smooth and efficient service will contribute to the brokers first impressions of Hedron. Effective and timely onboarding will create early value for the broker, for insurers and suppliers, and for Hedron.

Multiple onboarding projects will run concurrently, so the ability to manage time and resources effectively will be key.

The day to day:

  • Engage with the new partner to create an onboarding project plan specific to their circumstances and their particular contract
  • Engage with all internal and external stakeholders and assign resources for the delivery of each workstream – including insurers, product providers, internal functions such as system support, client money, finance etc
  • Oversee the delivery of all workstreams within the project, ensuring that they run to time, cost, quality and scope.
  • Ensure that there is a clear line-of-site on the critical path, maximising the likelihood of hitting go-live dates.
  • Manage risks and issues throughout the project lifecycle, escalating where appropriate.
  • Report concisely on each project at regular intervals
  • Organise updates with stakeholders according to the needs of each workstream
  • From the start of the project, assist the new partner’s understanding of the Hedron proposition, and work closely with the incoming BDC to build relationships and recognise early opportunities.
  • Upon completion, handover and complete all usual project record keeping and closure tasks.

About you:

  • Sound knowledge and experience of the general insurance market and, in particular, the operation of small and medium sized independent insurance broking firms.
  • Clear communication skills, and the ability to build productive relationships with all stakeholders, particularly new partner brokers and insurers. To be able to create a great first impression of the Hedron proposition to many different types of partners.
  • A high level of personal organization, attention to detail and tenacity to ‘get the job done’.
  • Familiarity with project management practices, a foundation in Prince2 (or similar) would be an advantage but not a pre-requisite.
  • A knowledge of insurer/broker agencies and TOBAs would be advantageous.
  • Ability to build productive relationships with customers and suppliers.
  • Adaptability and critical thinking.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

  • Head of Onboarding

    1 month ago

    United Kingdom InterQuest Group Full time

    Head of Onboarding (Risk) London – Hybrid Are you a seasoned Risk Management professional with a passion for the fast-paced world of payments? If you have Merchant onboarding (High risk) within acquiring, risk management experience and deep technical knowledge of schemes then get in touch! Develop and implement robust risk management strategies and...

  • Recruitment and Onboarding Business Partner

    8 hours ago

    United Kingdom Coventry City Council Full time

    Recruitment and Onboarding Business Partner Our Human Resources Service supports the implementation of the Council’s One Coventry Plan and leads on the implementation of our People Plan. Our vision is to be a diverse, innovative and inspiring place to work that enables our people to be themselves whilst performing at the highest levels to support the...

  • Head of Onboarding

    1 month ago

    United Kingdom InterQuest Group Full time

    Head of Onboarding (Risk) London – Hybrid Are you a seasoned Risk Management professional with a passion for the fast-paced world of payments? Then this is the one for you! My client, a leading payments platform based in London, is actively seeking a dynamic and experienced Head of Onboarding to join their team. If you have Merchant onboarding (High...

  • Partner Manager

    3 weeks ago

    United Kingdom Hedron Network Full time

    Partner Onboarding Manager Location: Milton Keynes / Leeds (Hybrid / Remote) Package: £Negotiable + Car Allowance Travel: 25-50% We're looking for a strategic and inquiring insurance professional to assist with onboarding new partner brokers to the Hedron Network. Onboarding is the process and activities that are required from the point that a new...

  • Onboarding Specialist

    1 week ago

    United Kingdom Hays Full time

    Onboarding Specialist/ Compliance Partner Leicester Who we are: At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and...

  • Onboarding Specialist

    1 week ago

    United Kingdom Hays Full time

    Onboarding Specialist/ Compliance Partner Leicester Who we are: At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and...

  • Head of Onboarding

    1 week ago

    United Kingdom Jameson Legal Full time

    This is an exciting role for an experienced and dynamic professional interested in joining a renowned law firm as the Head of Onboarding in Manchester. In this senior role, they will assist the GC and play a pivotal part in overseeing the business acceptance at the firm and driving the continuous development of conflict of interest, Anti-Money Laundering,...

  • Head of Onboarding

    4 days ago

    United Kingdom Jameson Legal Full time

    This is an exciting role for an experienced and dynamic professional interested in joining a renowned law firm as the Head of Onboarding in Manchester. In this senior role, they will assist the GC and play a pivotal part in overseeing the business acceptance at the firm and driving the continuous development of conflict of interest, Anti-Money Laundering,...

  • Head of Onboarding

    7 days ago

    United Kingdom Jameson Legal Full time

    This is an exciting role for an experienced and dynamic professional interested in joining a renowned law firm as the Head of Onboarding in Manchester. In this senior role, they will assist the GC and play a pivotal part in overseeing the business acceptance at the firm and driving the continuous development of conflict of interest, Anti-Money Laundering,...

  • Head of Onboarding

    1 week ago

    United Kingdom Jameson Legal Full time

    In this senior role, they will assist the GC and play a pivotal part in overseeing the business acceptance at the firm and driving the continuous development of conflict of interest, Anti-Money Laundering, and sanctions policies and implement measures to make processes more efficient and drive technological development. As a key leader, they will ensure the...

  • Head of Onboarding

    7 days ago

    United Kingdom Jameson Legal Full time

    In this senior role, they will assist the GC and play a pivotal part in overseeing the business acceptance at the firm and driving the continuous development of conflict of interest, Anti-Money Laundering, and sanctions policies and implement measures to make processes more efficient and drive technological development. As a key leader, they will ensure the...

  • Data & Onboarding Manager

    1 month ago

    United Kingdom Just Group plc Full time

    Purpose The Data & Onboarding Manager is responsible for a specialist team within the Post Transaction function.The team provide high caliber and proactive assistance to support the preparation and gathering of member data, supporting with data checks and providing guidance for more complex schemes working closely with the Transition team. Acting as the...

  • Head of Onboarding

    4 days ago

    United Kingdom Jameson Legal Full time

    In this senior role, they will assist the GC and play a pivotal part in overseeing the business acceptance at the firm and driving the continuous development of conflict of interest, Anti-Money Laundering, and sanctions policies and implement measures to make processes more efficient and drive technological development. As a key leader, they will ensure the...

  • Onboarding Project Manager

    1 month ago

    United Kingdom Optimove Full time

    As a Client Onboarding Project Manager in Optimove you will be responsible for onboarding implementation projects by working directly with clients; communicating the project status, timelines, and technical requirements, and working with internal teams to drive project deliverables right from project inception through to completion, overseeing a successful...

  • Manager: Copyright

    2 weeks ago

    United Kingdom TuneCore, Inc. Full time

    Manager: Copyright (Onboarding and Registrations) Location: ideally Liverpool (re-location package to Liverpool available) or London   Department Objectives   The Copyright Team sits within Sentric’s Rights division. Its objectives are: To ensure accurate and timely registration of client’s copyrights around the world.  To maximise revenue...

  • Customer Onboarding Manager

    2 weeks ago

    United Kingdom Qargo TMS Full time

    Qargo is a tech start-up with teams based out of London and Ghent. We’re on a mission to transform the logistics industry by making it more efficient, profitable, and sustainable. We are building the most user-friendly and intuitive Transport Management System (TMS) on the market that automates administrative processes and optimizes planning. To achieve...

  • Customer Onboarding Specialist

    3 days ago

    United Kingdom Element Materials Technology Full time

    Element has an opportunity for a new Customer Onboarding Specialist to join our team in Edinburgh. This is a great opportunity to join one of the fastest growing companies in the Testing, Inspection and Certification sector. Our Customer Onboarding Specialist will report to the Credit Control Team Leader and will be responsible for the primary support of...

  • Customer Onboarding Specialist

    2 days ago

    United Kingdom Element Materials Technology Full time

    Element has an opportunity for a new Customer Onboarding Specialist to join our team in Edinburgh. This is a great opportunity to join one of the fastest growing companies in the Testing, Inspection and Certification sector. Our Customer Onboarding Specialist will report to the Credit Control Team Leader and will be responsible for the primary support of...

  • Onboarding Analyst, Technical Services

    2 months ago

    United Kingdom Duettocloud Full time

    Implementation is one of the most important steps in the customer journey for a SaaS company. The faster the company is deployed, the faster the company is receiving value from their purchase. The Implementation Analyst will orchestrate implementations for hotels of all sizes. You will positively impact the customer’s early impressions of Duetto, building...

  • Head of Supply Chain Onboarding

    2 weeks ago

    United Kingdom Nomadgao Full time

    Jan 30, 2024 - eComplete is hiring a remote Head of Supply Chain Onboarding. Location: UK. Title: Head of Supply Chain Onboarding Location: Remote Salary: Dependent on experience The Role We are looking for a customer facing Implementation/Onboarding Manager to join our growing supply chain team, supporting our largest Supply Chain customers from...