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Head of Community Properties

2 months ago

Oldham Greater Manchester, United Kingdom First Choice Homes Oldham Full time €8

First Choice Homes Oldham (FCHO) is a housing association which owns and manages around 11,500 homes across Oldham and the surrounding areas. FCHO’s mission is to be a trusted provider of quality homes, deliver excellent landlord and support services, and create thriving and independent communities.

We are seeking an experienced Head of Property Care to lead our property maintenance services. Reporting to the Director of Asset Delivery , you will be responsible for ensuring strong operational and financial performance, providing excellent customer service, and inspiring colleagues. You will develop and execute a property maintenance strategy that supports the delivery of our current and future Corporate Plans.

Vision and Strategic Direction: Set the vision and strategic direction for the property maintenance function, embodying FCHO’s Values and Behavioural Framework.
Service Growth: Expand the service to become the ‘contractor of choice’ for FCHO.
Performance Management: Maximise resources through effective performance management and productivity enhancement.
Compliance: Ensure all statutory, regulatory, and legal requirements are met, delivering the organisation’s goals.
Financial Oversight: Oversee operational and financial performance, including budget management (circa £8m) and effective financial forecasting.
Ensure appropriate staff development to meet service objectives and business planning.
Supply Chain Management: Achieve best-in-sector performance regarding cost, quality, and service delivery.
Fleet and Facilities Management: Oversee FCHO’s fleet and facilities management.
Sustainability Strategy: Lead the application and delivery of the Sustainability Strategy for Property Care.
Identify and capitalise on opportunities to expand service delivery and grow the Property Care business.
Policy and Procedure Evolution: Lead service reviews and the continual evolution of policies and operational procedures.

Strong technical skills and experience in delivering property maintenance services.
Excellent problem-solving and contract negotiation skills.
Strong operational and financial management skills.
Compliance with KPIs and operational performance measures.
Significant experience in project programme performance monitoring and financial management.
If you are a forward-thinking leader with a passion for excellence and innovation in property maintenance, we would love to hear from you.