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Temporary Finance Advisor

4 months ago

Glasgow, United Kingdom Project People Full time

Fraud Advisor - Finance Operations Glasgow/Home
Contract – 6 months

Join us in Glasgow as a Fraud Advisor, where you'll be the frontline against fraud in an ever-evolving environment. Protect our customers and revenue streams, making critical decisions to suspend services on a case-by-case basis. Rapidly detect fraud, minimize losses, and enhance detection capabilities, all while ensuring a positive customer experience.

Key Responsibilities of the Fraud Advisor include:

· Be the first line of defense against fraud.
· Influence and change processes to combat emerging fraud trends.
· Contribute to the team's success with your attention to detail and objection handling.
· Maintain fraud levels within company targets.
· Investigate and mitigate claims of fraud, protecting victims.
· Recognize and respond to alerts, striving for continuous improvement.
· Provide top-notch support to fraud victims and stakeholders.
· Update fraud avoidance systems promptly.
· Minimize the impact of fraud detection on legitimate customers.

The successful Fraud Advisor will have:
· Experience interpreting credit file information.
· Understanding of telecoms fraud.
· Proficient in reporting tools (Business Objects, Excel, Access).
· Familiarity with CIFAS, Experian tools.

If you're ready to make a difference in the fight against fraud, join our team in Glasgow. Please send your CV to caroline.kennedy@projectpeople.com