Data Centre Technicians

3 weeks ago

Yeovil Somerset, United Kingdom J. & J. Denholm Limited (The Denholm Group) Full time

Founded in 1866, The Denholm Group is a fifth-generation family business. To ensure the continued strength of the Group, each generation has carefully considered the longer-term view of the future. Shipping, Logistics, Seafoods and Industrial Services. Through this structure, The Denholm Group is able to manage its risk by having a number of different businesses influenced by various differing factors. Each division originates from shipping or maritime-related services and has developed and expanded its products and services to meet the ever-evolving market influences and customer requirements. This approach benefits all stakeholders, including shareholders, employees, customers, partners, suppliers, and the local communities in which we work.
1700 employees and diverse divisions, this is a fantastic opportunity for a Site Services Technician to provide support and maintenance for IT infrastructure, troubleshooting hardware and software issues to ensure minimal downtime and optimal performance to support this diverse business.

The IT department supports the entire group and is a pivotal part of the Denholm business. With our IT strategy guiding the transformation of the organisation, we are looking to strengthen the team and move from a break-fix function, into a strategic partner adding significant value and supporting service delivery.

Providing hands-on technical support and maintenance for the IT infrastructure
Troubleshooting and resolving hardware and software issues directly at user locations, ensuring minimal downtime and optimal performance
Providing on-site technical assistance for hardware, software, and network issues
Installing, configuring, and maintaining computer systems, peripherals, and network devices
Performing regular maintenance and updates on IT equipment and systems
Educating users on best practices and providing guidance on IT-related queries
You should be aware that you may be called upon, from time to time, to act in a capacity outside your normal duties, e.g. in cases of absence, sickness or holidays of other members of staff, or areas where your specialist expertise would benefit the business

Experience in IT support or a similar role
Proficiency in operating systems, networking fundamentals, video conferencing, troubleshooting and common IT support tools
Bachelor’s degree in information technology, Computer Science, or a related field
Relevant certifications in this field is preferred

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