Application Support Specialist
7 days ago
Are you an application support specailist or PHP Developer looking for a fantastic opportunity with a truly employee focussed software platform in MIlton Keynes (hybrid)
This well-established and highly regarded software platform headquartered in Milton Keynes are known for delivering innovative and reliable solutions to a enviable portfolio of clients. They are looking for a talented Application Support Specialist with strong PHP experience to join their dedicated team and play a pivotal role in ensuring user satisfaction and system efficiency.
As an Application Support Specialist, you will act as the primary point of contact for user support, troubleshooting issues, and providing resolutions for the platform. Your expertise in PHP will enable you to assist with technical challenges, ensuring seamless functionality and an excellent user experience.
Provide first and second-line application support to users, diagnosing and resolving issues efficiently.
Utilise your strong PHP skills to debug, identify, and fix application-related problems.
Maintain documentation for support processes, resolutions, and FAQs.
Monitor system performance, identifying trends and suggesting improvements.
Deliver excellent customer service, ensuring users feel supported and valued.
Experience: Ideally strong experience in an application support , PHP development or similar role, with strong knowledge of PHP .
Technical Skills: Familiarity with MySQL, web servers, and related technologies is advantageous.
Based near Milton Keynes or within commuting distance for a hybrid working model.
Dynamic Role: Take on a key role in supporting a leading software platform.
Career Development: Opportunities for skill enhancement and career progression.
Enjoy a competitive salary and benefits package tailored to your expertise.
If you are a proactive and skilled Application Support Specialist with strong PHP expertise, we’d love to hear from you
Apply now with your CV for immediate consideration or feel free to call for more details.
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