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Night Field Service Engineer

2 months ago

Wallingford Oxfordshire, United Kingdom Dexory Full time

If the answer to all of the above is 'yes' then our brand new Field Service Engineer role is the one for you

The Field Service Engineer role is a critical new position within our dedicated Service Operations team.

You will first complete comprehensive training in the electro-mechanical assembly of Dexory’s products, spending an allocated period within the Production team (3 months*) to learn all about our fabulous robots. Then after satisfactory completion within production you will have the opportunity to move over to the Service Operations Department where you will learn the fundamentals of troubleshooting, servicing & repairing robots.

You will be tasked with ensuring our fleet of robots stay operational across several continents. With a heavy amount of travel to international client sites you will service, maintain, fault find and repair our robots in the field.

*Completion of this training will be determined by a committee from the leadership team.

Perform on-site and off-site service and repairs for Dexory robots and equipment

* Develop, implement and action work instructions for service and repair tasks

* Develop and implement service plans in line with Engineering recommendations

* Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives

* In excess of five years experience in electromechanical assembly and service in a precision industry (including Motorsport, Aerospace, Railway, Automotive etc)

* Ability for frequent travel onsite and abroad to client sites (have a passport without restrictions)

* Strong electrical and mechanical diagnostic skills

* Flexible attitude to working hours and location

* Full Clean UK driving license

Business software tools such as Jira, Confluence, Slack and G-Suite

* Manufacturing software such as manufacturing execution systems

* Linux operating system experience

* Root cause analysis methodologies

Working with major industry leaders in logistics and warehousing, Dexory’s solutions integrate automation, data intelligence and digital twin technology, to make operations cost efficient, less time consuming and more profitable for its customers.

To sustain and amplify our success, we are actively seeking talented individuals who embody our core values of high performance, passion, curiosity and teamwork. We believe that building a diverse and inclusive workforce is key to our collective growth and innovation.

As we enter this scale up period, we expect all team members to hit the ground running and make an immediate impact. You’ll play a significant role in shaping the future of our products, culture, and engineering team.

Pension: 4+% employee with option to opt into salary exchange, 5% employer

* Attractive employee wellness benefits

* 25 holidays per year

* Flexible working, hybrid team

* Fun team events on and offsite, snacks of all kinds in the office

It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training