Digital Technology Support Analyst
1 day ago
Fixed Term
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. About the Digital Trading Team
The UK Digital Trading team is leading our broker Digital Trading strategy which is defining our product, technology, distribution and service requirements. Central to the team is delivery and ownership of products on various IT platforms.
This is an exciting opportunity to join the Digital Trading Team as a Support Analyst to deliver our roadmap across various IT platforms. As a Support Analyst you will be working closely with the Digital Trading Analysts to develop your analytical skills which includes supporting testing of new changes and the ongoing maintenance of our suite of Digital products for Commercial, Personal and Specialty lines of business. You will have the ability to handle a high volume of queries while testing across multiple systems. Support the UAT delivery with the effective testing of projects and small change to ensure the successful delivery of our roadmap.
Support with Broker system demonstrations, providing system and technical training to a variety of different stakeholders.
Maintain user guides, updating them to reflect frequently raised issues or training requirements.
Regularly review and identify opportunities to improve our Digital Trading processes.
Support our Digital Trading Analysts with analysis and optimisation tasks.
Recent graduate looking for a role with training and development within Insurance and technology.
Ability to prioritise and organise workload to meet tight deadlines, using analysis and data to support decision making.
Collaboration with third-party software houses
Conducting system user acceptance testing (UAT)
Implementation of system integration projects
Diversity and flexible working at Hiscox
We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
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Colchester, Essex, United Kingdom Hiscox Full timeJob Type Fixed Term Build a brilliant future with Hiscox About Hiscox UK Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich...
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Colchester, United Kingdom Hiscox Full timeJob TypeFixed TermBuild a brilliant future with HiscoxAbout Hiscox UKHiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and...
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