Head of Solutions Consulting

1 month ago

London, United Kingdom Cirium Full time

Head of Solutions Consulting

About the Business : At Cirium, our goal is to keep the world connected. We are the industry leader in aviation analytics; helping our customers understand the past, present, and predicting what will happen tomorrow. Our mission is to transform the aviation industry by enabling airlines, airports, travel companies, tech giants, aircraft manufacturers, financial institutions and many more accelerate their own digital transformation. You can learn more about Cirium at the link below.

About our Team: You will be part of a team that drives client-development strategies and sales activities through thought leadership, product knowledge, and industry expertise.

About the Role: The head of solutions consulting will be leading a team of Solutions consultants and working closely with customers. This team primary role is to support sales efforts with extensive product knowledge, answering questions and demonstrating product capabilities as needed.

Responsibilities

  • Leading a global team of solution consultants, driving efficient pre-sales customer engagement procedures, and designing an effective product training plan.
  • Offering training and support to the Solution consulting team, enhancing their understanding of Cirium’s solutions and ability to deliver excellent product demonstrations.
  • Assisting sales calls, either remotely or in person, helping prospects and clients define their challenges and aligning them with the right Cirium solution.
  • Providing technical expertise during customer engagements and deliver product demonstrations where needed.
  • Summarizing customer’s functional/technical perspective to assist Sales, Marketing, Product and Technology to understand the voice of the customer
  • Collaborating with Marketing to create and maintain industry updates, thought leadership material and sales collateral that resonate with our customers and prospects.

Requirements

  • Demonstrate leading a previous technical pre-sales organization; working collaboratively with Sales Teams, understanding the full sales life cycle and processes
  • Working effectively across multiple leaders and departments
  • Strong understanding of the aviation industry.
  • Familiarity with airline / Airport operational, network planning and/or fleet management use-cases and workflows is preferred.
  • Ability to convey complex matters in simple business-friendly terms

Cirium part of LexisNexis Risk Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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