Customer Program Specialist

4 weeks ago

London, United Kingdom Incora Full time

Customer Program Specialist - Lachine, Montreal

Our Incora Story is really taking off – we’d love you to join us for the journey.

We are currently seeking an exceptional customer service professional to join us as a Customer Program Specialist

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

The Customer Program Specialist is accountable for facilitating and building strong customer relationships (with intermediate to complex customer accounts/contracts) through continuously providing high quality service and support. The Customer Program Specialist will maintain an advanced working knowledge of customer operations and sales policies, internal practices and contract administration work. In this role, the specialist will leverage internal working partnerships to investigate and reconcile customer issues, perform account administration (bin maintenance, managing backorders, RMA's, prioritization and order release, etc.), and ensure overall customer expectations are met.

About you

High School Diploma or GED is required

· Bachelor’s degree in business accounting/finance, Marketing, Supply Chain preferred; and/or a combination of educational background with relevant work experience

· 3-5 years of combined Sales and Customer Service experience required (within the aerospace industry, is preferred)

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

  • Courage Take ownership for issues and problems.
  • Collaboration Share knowledge and experience with others
  • Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.

What Incora can offer you:
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

  • We want you to share in the success of Incora, so every employee is eligible for one of our incentives programs.
  • Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
  • Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
  • Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
  • Family friendly policies such as 2 weeks paid parental leave.
  • We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
  • Employer paid Group Life Insurance at 1x salary, STD, and LTD.
  • Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
  • Incora offers a 401K plan with company match.
  • Very importantly we want to be with you to help your career take off and become part of the Incora Story

So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you

We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.

IncoraTM is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.

With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.

We pride ourselves on offering:

  • Industry-leading capabilities
  • Innovative solutions
  • Greater customer value
  • Trusted supplier relationships
  • Business growth and operational efficiency

MUST BE A CANADIAN CITIZEN or PERMANENT RESIDENT OF CANADA

MONDAY-FRIDAY upon completion of training and security clearance.

  • Customer Program Specialist

    4 weeks ago

    London, United Kingdom Incora Full time

    Customer Program Specialist - Lachine, Montreal Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Customer Program Specialist As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our...

  • Customer Marketing Specialist

    3 days ago

    London, United Kingdom Robert Half Full time

    Robert Half are looking for a Customer Marketing Specialist to join a global, industry leading B2B SaaS business.Customer Marketing Specialist - B2B SaaS - 3 Month Contract - London (Remote Working)We are working with a leading B2B SaaS company we're looking for a dynamic Customer Marketing Specialist for a 3-month contract to focus on building customer...

  • Card Program Specialist

    4 weeks ago

    Greater London, United Kingdom Vertex Pharmaceuticals Full time

    The Global Card Program Specialist will deliver operational support to the Global Card & Expense Team with a focus on enhancing & optimizing card processes and enabling geographic expansion. The ideal candidate demonstrates proactivity, critical thinking, a detail-oriented mindset, financial acumen, strong sense of collaboration, and a global mindset.Key...

  • Microsoft Customer Success Specialist

    3 weeks ago

    London, United Kingdom Computacenter Full time

    Location: UK - London, UK - Hatfield | Job-ID: 211729 | Contract type: Standard | Business Unit: Sales & Pre-Sales & AlliancesLife on the teamWould you like to join our team and work for a leading IT Provider? We are looking for a Microsoft Customer Success specialist who wants to work for a company that will offer a culture with a winning mindset, an...

  • Customs & Trade Program Manager , Amazon Customs and Trade Program & Product

    4 weeks ago

    London, United Kingdom Amazon Full time

    Customs & Trade Program Manager, Amazon Customs and Trade Program & ProductJob ID: 2639949 | Amazon Czech Republic Services s.r.o.The Amazon Customs and Trade Program and Product team is expanding footprint, services, and solutions to support our expanding client base. Join the dynamic team as a Program Manager and put your customs brokerage, international...

  • Customer Advocacy Specialist

    3 days ago

    London, United Kingdom Robert Half Full time

    Robert Half are looking for a Customer Advocacy Specialist to join a global, industry leading B2B SaaS business!Customer Advocacy Specialist - B2B SaaS - 3 Month Contract - London (Remote Working)We are looking for a dynamic Customer Advocacy Specialist to amplify customer voices, build and nurture customer relationships, ensuring they derive maximum value...

  • Customer Relationship Specialist

    7 days ago

    London, United Kingdom Swipe Say Easy Full time

    Enhance Connections: Customer Relationship Specialist Wanted! Are you skilled at building strong relationships and ensuring customer satisfaction? We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success. Responsibilities Develop and...

  • Customer Relationship Specialist

    4 days ago

    London, United Kingdom Swipe Say Easy Full time

    Enhance Connections: Customer Relationship Specialist Wanted!Are you skilled at building strong relationships and ensuring customer satisfaction?We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success.ResponsibilitiesDevelop and maintain strong...

  • Customer Relationship Specialist

    4 days ago

    London, United Kingdom Swipe Say Easy Full time

    Enhance Connections: Customer Relationship Specialist Wanted!Are you skilled at building strong relationships and ensuring customer satisfaction?We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success.ResponsibilitiesDevelop and maintain strong...

  • Customs & Trade Program Manager , Amazon Customs and Trade Program & Product

    4 weeks ago

    London, United Kingdom Amazon Full time

    Customs & Trade Program Manager, Amazon Customs and Trade Program & ProductJob ID: 2867433 | Amazon UK Services Ltd. - A10The Amazon Customs and Trade Program and Product team is expanding footprint, services, and solutions to support our expanding client base. Join the dynamic team as a Program Manager and put your customs brokerage, international trade...

  • Customs & Trade Program Manager , Amazon Customs and Trade Program & Product

    4 weeks ago

    London, United Kingdom Amazon Full time

    Customs & Trade Program Manager , Amazon Customs and Trade Program & ProductJob ID: 2867433 | Amazon UK Services Ltd. - A10The Amazon Customs and Trade Program and Product team is expanding footprint, services, and solutions to support our expanding client base. Join the dynamic team as a Program Manager and put your customs brokerage, international trade...

  • Customs & Trade Program Manager , Amazon Customs and Trade Program & Product

    4 weeks ago

    London, United Kingdom Amazon Full time

    Customs & Trade Program Manager, Amazon Customs and Trade Program & ProductThe Amazon Customs and Trade Program and Product team is expanding footprint, services, and solutions to support our expanding client base. Join the dynamic team as a Program Manager and put your customs brokerage, international trade and/or trade consulting experience to work...

  • Customer Relationship Specialist

    3 days ago

    London Area, United Kingdom Swipe Say Easy Full time

    Enhance Connections: Customer Relationship Specialist Wanted!Are you skilled at building strong relationships and ensuring customer satisfaction?We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success.ResponsibilitiesDevelop and maintain strong...

  • Customer Relationship Specialist

    4 days ago

    London Area, United Kingdom Swipe Say Easy Full time

    Enhance Connections: Customer Relationship Specialist Wanted!Are you skilled at building strong relationships and ensuring customer satisfaction?We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success.ResponsibilitiesDevelop and maintain strong...

  • Customer Onboarding Specialist

    3 days ago

    London, United Kingdom MarkJames Search Full time

    Job description Customer Onboarding Specialist - £22,000 - £23,000 per annum - Contract - 7 months I am working with a global client with a headquarters in Shoreditch, London to recruit a Customer Service Onboarding Specialist to support the commercial team and ensure customers are supported with all aspects of their shipping accounts.Key...

  • Customer Success Program Architect

    4 weeks ago

    London, United Kingdom Salsify Full time

    About the OpportunitySalsify is seeking an experienced and growth-focused Global Principal Customer Success Manager to support clients in our Global Accounts segment. Salsify's Global Customer Success Managers are experts in global technology rollouts and scalability. In addition, they have deep business expertise and are responsible for delivering...

  • Customer Solutions Specialist

    2 weeks ago

    London, United Kingdom Morgan McKinley Full time

    Customer Solutions Specialist Contract Duration: Until 30/01/2026 Location: London (3 days onsite, 2 days WFH) Duties: - Recruit new Digital Marketing Agencies into partner program through targeted, proactive, high-touch approach - Manage and build practices with a set of newly acquired and existing set of Growth Partners, acting as their main point of...

  • Customer Solutions Specialist

    2 weeks ago

    London, United Kingdom Morgan McKinley Full time

    Customer Solutions Specialist Contract Duration: Until 30/01/2026 Location: London (3 days onsite, 2 days WFH) Duties: - Recruit new Digital Marketing Agencies into partner program through targeted, proactive, high-touch approach - Manage and build practices with a set of newly acquired and existing set of Growth Partners, acting as their main point of...

  • Customer Solutions Specialist

    2 weeks ago

    London, United Kingdom Morgan McKinley Full time

    Customer Solutions SpecialistContract Duration: Until 30/01/2026Location: London (3 days onsite, 2 days WFH)Duties:- Recruit new Digital Marketing Agencies into partner program through targeted, proactive, high-touch approach- Manage and build practices with a set of newly acquired and existing set of Growth Partners, acting as their main point of contact...

  • Customer Program Manager

    4 weeks ago

    London, United Kingdom Incora Full time

    Customer Program Manager - Fort Worth Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Customer Program Manager As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The...