Sales Manager, Showroom Manager

2 weeks ago


Liverpool, United Kingdom Edit Suits Co. Full time

COMPANY DESCRIPTION Edit Suits Co. is a fast-growing custom clothing company that is revolutionising the way people shop for clothes. Imagine your favourite piece of clothing and we’ll make it for you in 3 weeks in your personal size. Our business model defies traditional retail through a combination of e-commerce and showrooms, all focused around providing the best possible customer experience.

We are currently looking for a talented retail professional to manage our new Liverpool showroom. As the Showroom Manager, your primary focus will be to operate and grow the Liverpool location while providing an exceptional experience for every customer who visits. You will work closely with the UK Sales Manager and collaborate with other showrooms as required.
You will be responsible for maintaining company standards, driving sales targets, and overseeing the operational needs of the showroom.

Achieve sales targets and drive KPIs to meet revenue expectations
Oversee all daily operational duties including but not limited to: managing the client appointment calendar, opening and closing the showroom, maintaining visual merchandising standards, ordering supplies, and coordinating shipping and receiving of customer garments
Balance appointment management with assisting retail walk-in customers
Manage escalated customer cases in collaboration with the Customer Care team and the UK Sales Manager
Provide feedback to improve showroom performance and efficiency
Collaborate with the UK Sales Manager on process improvements and showroom operations
5+ years’ experience in fashion retail, preferably menswear or luxury
~ Previous experience managing store operations or working autonomously is preferred
~ Sales-oriented personality, target & KPI driven
~ We offer an attractive package with a base salary, bonus, and sales commission as well as excellent growth opportunities.


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