Technical Support Support

3 weeks ago

London, United Kingdom AUTEL Energy - Europe Full time

Autel Energy business is booming in Europe. About Autel Energy

Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers.

Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy.
- 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. 4 local training centers dedicated to providing professional product technical training for our customers.
- 2 local cooperative warehousing centers to ensure stable product supply.
- 2 local research and development centers committed to continuous product innovation, providing customers with smarter, more efficient charging solutions, and exploring new opportunities in intelligent driving and new energy.

Our team not only focuses on technological innovation but also actively participates in social responsibility projects, aiming to reduce environmental impact and promote sustainable development. Highly competitive salary and benefits package
- Excellent career development opportunities
- Opportunities to collaborate and learn from top talents in the industry

Candidates with relevant work experience are preferred

Collaborate with outstanding talents from around the world
- Responsible for pre-sales / after-sales technical support work, including but not limited to technical support for customers in the development of sales opportunities, technical support of the project delivery process and commissioning, as well as after-sales technical support after delivery.
Responsible for customer problem collation, summary, analysis, promote R & D improvements and upgrades;
The production of product technical information and training and compilation of repair cases.

Bachelor degree or above, 1 year or above related work experience, electric power, communication, electronics, measurement and control technology and instrumentation, automotive service engineering, automotive engineering and other science and technology majors;
charging pile, new energy industry work experience is preferred;
Fluent in English, other European languages preferred.

As soon as possible
Full-time

Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。

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