Temporary Technical Support Technician

1 month ago


Salford Greater Manchester, United Kingdom Hays Full time

Following a significant digital transformation, we are seeking to recruit two IT Systems Support Analysts/User Support Analysts to join our growing team initially on a 12 month fixed term contract. As one of a small team of IT Systems Support Analysts you will be responsible for:-
Working collaboratively across all our services to provide exceptional delivery of our IT Roadmap.
IT access in the company, including setting up of new users
Supporting the implementation of our IT Systems
User training for systems and basic IT Skills
Maintaining training manuals
Monitoring the use of systems to ensure they are being used effectively and provide support where necessary
UAT of upgrades and fixes
Previous experience providing 1st/2nd line IT Support
Experience supporting IT systems and applications
Office 365 support and user management
Sharepoint
In return, you will be rewarded with ongoing training and development in a hybrid environment based in the office 3 days a week.



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