Software Technical Support

5 days ago

Northampton Northamptonshire, United Kingdom identifi Global Resources Full time €3,000

Presales Technical Support This role offers career progression and on the job training allowing you to become Pre Sales Engineer or Solutions Architect
Permanent, full time role offering up to £36 000
During initial 6 months role will be onsite everyday, for the purposes of training and shadowing
After this period, it will be hybrid 2-3 days with occasional travelling to clients

As part of our exciting expansion, we’re seeking someone to be trained to become our Pre-Sales Engineer or Solutions Architect. This role is ideal for a recent University graduate or an IT Network professional with some networking and Linux experience looking to advance their career and specialise. We are providing Hardware and Software Network solutions, and you will be responsible for supporting Sales teams on the technical side.

Our hands-on training program is designed to help you build the skills needed to evolve into a Pre-Sales/Solutions Architect role. Working closely with the pre-sales and Solutions teams, you’ll provide customer support, technical demonstrations, and product testing to a diverse clientele in high-stakes industries such as defence, critical national infrastructure, and finance.

Networking: Understanding of TCP/IP communications protocol and Ethernet networking in general.
-Knowledge of LINUX: Proficiency in using command-line to carry out system configuration and basic networking tasks.
-Valid UK work authorization and full UK driving license.
-Willing to: undertake UK Government Security Clearance

Knowledge of scripting: with Bash scripting or Python, or JavaScript is advantageous.
-Microsoft Ecosystem: Familiarity with the Windows OS and ecosystem.

Training Provided
As part of your role, you’ll receive comprehensive training and guidance to build expertise in cyber security, including hands-on experience with our cutting-edge products and solutions. Understanding and implementing data diode solutions, essential for secure data transfers in defence and critical infrastructure sectors.
-Learning key product offerings, including software and hardware solutions, that cater to complex client environments.
-Career Progression: Opportunities for growth into Solutions Architect or Sales Engineering roles, plus a discretionary yearly bonus (up to £3,000).

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