Associate Director

3 days ago

Hammersmith Greater London, United Kingdom Digitas Health London Full time

Digitas Health London is the People-Powered Health agency: We help brands engage with people to deliver ideal health, now. We design transformative experiences that move people further along the path to health at any moment. By putting the power to change health outcomes in the hands of patients, healthcare professionals, carers, and payers, we help health brands create value across today’s connected health ecosystem. To do this, we start with a generous, behaviour-driven ideal then work in lean, agile and iterative ways to turn the ideal into action.

We are a generous, idealistic, straight-talking collection of creatives, strategists, analysts, social media experts, PMs, and client service leads. We work together to help people-centric health brands deliver new business value through new customer experiences. Whether connected content programmes, mobile apps, digital services, or social communities, we use digital and emerging technologies to help healthcare brands build loyalty, break habits, connect care ecosystems and disrupt traditional markets.


As an Associate Director, it’ll be your job to lead the client relationship on your assigned brands or markets, and strategically & creatively influence your clients to achieve their brand and business objectives. You’ll bring proven modern marketing experience to the team and will understand how digital channels and platforms are influencing the behaviours of health consumers and professionals and creating new opportunities for our client organisations. And passionate about building relationships and trust that open up these opportunities.


You will also work hand in hand with the project management team ensuring delivery and resource casting is fit for the client and project.


Lead and oversee our client partnerships across a portfolio of brands on Pfizer. This is expected to be focused on Primary Care brands but the portfolio responsibilities could shift over time
Build strong relationships with regional clients, and further connections to global and local as required by client need
Understand and support your clients’ commercial and brand strategy, and ensure the agency team delivers a high-impact programme of work to help your clients achieve impact goals and objectives
Build a high-impact client team to deliver against client requirements, and a strong partnership with the creative agency leaders working across the Pfizer business within Digitas Health and Publicis Health UK (including strategy, ops, medical and other business leads)
You’ll have strong experience at a senior client management level within the healthcare industry, as well as creative agency experience
You’ll have deep expertise in digital strategy and creativity, and will understand how digital transforms traditional brand-building, customer engagement and marketing communications
You’ll be a strategic thinker at all times and have experience of growing the accounts you work on
You’ll be able to work on a range of accounts and projects at the same time, taking senior client relationships in your stride, and yet can adeptly drop into the weeds of specific projects as required

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