Customer team leader

2 days ago

Kirkcudbright Dumfries amp Galloway, United Kingdom Co-op Full time
Closing date: 07-01-2025 Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4 HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers.

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way.

For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you.

You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you’ll do Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they’re not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream– a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone.

We want our stores to be inclusive environments, where our colleagues can reach their full potential.

We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.

We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-wellbeing.

As part of the application process for this job, you’ll need to complete two online assessments.

It will take around 20 minutes to complete these tests.

  • Customer Team Leader

    6 days ago

    Kirkcudbright, Dumfries & Galloway, United Kingdom Co-op Full time

    Closing date: 07-01-2025 Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Take the...

  • Customer Team Leader

    6 days ago

    Kirkcudbright, Dumfries & Galloway, United Kingdom Co-op Full time

    Closing date: 07-01-2025 Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Take the...

  • Customer Team Leader

    7 days ago

    Kirkcudbright, Dumfries & Galloway, United Kingdom CO-OP Full time

    Closing date: 07-01-2025 Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    23 hours ago

    Kirkcudbright, Dumfries & Galloway, United Kingdom Co-op Full time

    Closing date: 07-01-2025 Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings...

  • Customer Team Leader

    1 day ago

    Kirkcudbright, Dumfries & Galloway, United Kingdom Co-op Full time

    Closing date: 07-01-2025 Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings...

  • Customer Team Leader

    1 week ago

    Kirkcudbright, Dumfries & Galloway, United Kingdom CO-OP Full time

    Closing date: 07-01-2025 Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    4 weeks ago

    Dumfries, Dumfries & Galloway, United Kingdom Co-op Full time

    Closing date: 13-12-2024 Customer Team Leader Location: Drumlanrig St, Thornhill, DG3 5LS Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Not sure what skills you...

  • Customer Team Leader

    4 weeks ago

    Carronbridge, Dumfries & Galloway, United Kingdom Co-op Full time

    Closing date: 13-12-2024 Customer Team Leader Location: Drumlanrig St, Thornhill, DG3 5LS Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Not sure what skills you...

  • Customer Team Leader

    7 months ago

    Kirkcudbright, United Kingdom Coop Full time

    **Customer Team Leader** - Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Leader

    7 months ago

    Kirkcudbright, United Kingdom Coop Full time

    **Customer Team Leader** - Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Leader

    5 days ago

    Kirkcudbright, United Kingdom Co-Op Full time

    Closing date: 07-01-2025 Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid...

  • Customer Team Leader

    6 days ago

    Kirkcudbright, United Kingdom Co-op Full time

    Closing date: 07-01-2025Customer Team Leader   Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Take the...

  • Customer Team Leader

    6 days ago

    Kirkcudbright, United Kingdom Co-op Full time

    Closing date: 07-01-2025Customer Team Leader   Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Take the...

  • Customer Team Leader

    6 days ago

    Kirkcudbright, United Kingdom Co-op Full time

    Closing date: 07-01-2025Customer Team Leader   Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Take the...

  • Customer team leader

    2 days ago

    Kirkcudbright, United Kingdom Co-op Full time

    Closing date: 07-01-2025 Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4 HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid...

  • Customer team leader

    1 day ago

    Kirkcudbright, United Kingdom Co-op Full time

    Closing date: 07-01-2025 Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4 HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid...

  • Customer Team Leader

    5 days ago

    Kirkcudbright, United Kingdom Co-op Full time

    Closing date: 07-01-2025Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Customer Team Leader Location: St Cuthbert Street, Kirkcudbright, DG6 4HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings...

  • Team Leader Flexible Hours Part or Full Time

    23 hours ago

    Kirkcudbright, Dumfries & Galloway, United Kingdom Co-op Full time

    Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. 32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full,...

  • Team Leader Flexible Hours Part or Full Time

    1 day ago

    Kirkcudbright, Dumfries & Galloway, United Kingdom Co-op Full time

    Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. 32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full,...

  • Esteem | Team Leader

    4 weeks ago

    Dumfries, Dumfries & Galloway, United Kingdom Esteem Full time

    A fantastic opportunity has arisen for a Team Leader to join our dynamic team in Dumfries. In return, we offer highly competitive pay rates, company uniform, paid PVG disclosure, flexible hours, full training and on-going support. As a team leader you will be responsible for: To undertake initial assessments for new service users, to ensure they receive...