Senior Accounts Controller
6 days ago
Do you have experience dealing with Aerospace customer accounts?
Our client is a global, leading precision component manufacturer primarily operating in the Aerospace sector. They manufacture precision engineered parts for aerospace customers (mainly precision fabrication and machining) and are looking for a Senior Customer Account Controller/Team Lead to join their growing team. Senior Customer Account Controller/Team Lead
Permanent
Competitive Salary
Senior Customer Account Controller/Team Lead
Liaising with customers, updating them on their orders, dealing with internal teams to chase progress on orders, making sure everything is going to plan, working with the accounts department, chasing parts, raising despatch paperwork, dealing with the quality and engineering teams, uploading purchase orders.
Ensure data integrity of the orderbook by administering customer orders, schedules, amendments, and acknowledgements effectively within the sales order systems.
The output of communication of this process is to maintain data integrity, ensuring orderbook is up to date, customers are informed, and delivery targets are met.
On completion of the Manufacturing process, responsible for raising documentation to allow parts to be shipped in accordance with customer requirements and ensuring on time delivery and compliance.
Linking internal communication channels for NPI, Quality, Purchasing, Planning, Operations and Sales.
Revenue collection - Ensure all outstanding accounts are being paid in full, along with accounting.
Manage and administer customer accounts, ensuring all data is accurate and up to date. Support with customer complaints/returns by liaising with the Quality department ensuring processes are adhered to and communication with customer is maintained.
Senior Customer Account Controller/Team Lead
Supervisory experience/experienced or strong senior customer account controlling
Well-versed with Microsoft Excel & Strong Maths and English literacy skills
Senior Customer Account Controller/Team Lead
31 days Annual Leave (inclusive of Bank Holidays)
~ Participation in the Employee Bonus Scheme
~ Pension Scheme Eligibility (4% employer contributions paid monthly)
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