Sales Executive

4 weeks ago


Watford Hertfordshire, United Kingdom Citygate Automotive Ltd Full time

As the Head of Sales you will be required, through a strategic and hands on approach, to manage the sales environment, the people and the process to maximise the profit opportunity and customer satisfaction.
As the Head of Sales your key responsibilities will be:
· To manage the sales process in order to maximise gross profit earning potential
· To manage the sales environment and ensure compliance with the Sales Process
· To manage the sales team to ensure all F&I and insurance related products are offered to every customer
· To ensure a daily sales meeting is carried out each morning
· To be fully compliant with Mystery Shop Standards as set by Volkswagen
· To manage the process of vehicle ordering of new cars and the stock control of new and used vehicles. To conduct a monthly review with each Sales Executive
· To handle dissatisfies customers professionally and resolve any complaints in a timely manner.
· We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. Access to our in-house training academy for everyone
· Electric Vehicle (EV) Training levels 1- 4 for specific roles
· Internal career progression opportunities across our various brands and locations
· High street discounts
· Employee assistance programme
· Purchase, service and parts discounts
· Employee referral scheme
· Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
The successful candidate for our Head of Sales position will ideally possess the following skills and experience:
· Strong background in sales management
· Proven track record of achieving sales targets
· We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.
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