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F&B Service Team
3 months ago
F&B SERVICE TEAM (WINE) FOR LUXURY LIFESTYLE & WELLNESS RETREAT (PRE-OPENING TEAM)
Start Date: Interviewing now for immediate start
depending upon experience, plus benefits
Contract: Full-time, Permanent
Voluntary Pension, up to 10% Bonus based upon KPIs, Private Medical, 25 days Annual Leave + Public Holidays
Additional: WSET Level 3 certification required
The Chace People Team is looking for a dynamic individual to join our client's luxury lifestyle and wellness retreat as part of the preopening F&B Service Team, specialising in wine. This role reports to the Head of Operations and is responsible for leading hospitality services, ensuring market-leading standards and exceeding guest expectations, particularly in food and beverage services and promoting the client's wines. The role requires efficient collaboration with the Service Team to deliver exceptional F&B and hospitality experiences, embodying the client in a ambassadorial role. You'll support and drive its operation, PR, continued development, enhancement and success.
Lead hospitality services to achieve market-leading standards across food and beverage, emphasising high-quality service and promotion of client's wines.
Collaborate effectively with the Service Team to ensure best-practice F&B and hospitality services at all times.
Represent the client as an ambassador to support operational success and continued development.
Food & Beverage (F&B):
Follow established procedures for food and drink service across various guest services.
Upsell food, drink, activities, experiences, and events to increase revenue and profitability.
Wine:
Oversee high-standard wine service across outlets and accommodations.
Coordinate wine stocks to maximise sales and maintain service and packaging standards.
Lead training sessions to ensure consistent high standards of wine service.
Participate in wine tasting activities and collaborate on developing wine experiences.
Support marketing in promoting activities, experiences, and events.
Accept responsibility as a Competent Person in the implementation of the company's Health & Safety Policy.
WSET Level 3 Certified.
Minimum 2 years' experience in a professional wine-oriented business.
Presentable, cheerful, and polite demeanour, wearing appropriate uniform and maintaining personal hygiene standards.
Availability for weekend and evening work, as well as outdoor work as required.
Training:
Essential: Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting
First Aid at Work, Fire Safety
