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Technical Services Manager

4 months ago

Oxford Oxfordshire, United Kingdom First Military Recruitment Ltd Full time €40,000 - €45,000

BJ21: Technical Services Manager
Location: Oxford + Surrounding areas
Salary: GBP40,000 - GBP45,000 (Dependant on Experience) + Company Vehicle
Working Hours: Monday - Friday

Overview:

First Military Recruitment are currently seeking a Technical Services Manager on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:
  • A regional ambassador for the business, supporting all field based Approved Contractor and Specifier led projects.
  • Undertaking site surveys, gutter lining design, condition reporting and gutter calculations to support specification generation and quotations by the sales team.
  • Managing and developing contractor relationships, providing regular phone, site and technical support.
  • Working alongside a dedicated Business development Manager to maximise business opportunity within the Southern region.
  • Carry out detailed site surveys on behalf of clients.
  • Support network of Approved Contractors on site to ensure installation is per installation guide and training centre methodologies.
  • Encourage technical best practice ethos within the Approved Contractor network.
  • Work as part of a regional management team to deliver the business targets using set KPI s.
  • Complete appropriate health and safety risk assessments prior to accessing any roof environment.
  • Follow up automated project status CRM alerts.
  • Compile project information (surveys, inspections, complaints) to forward to the sales team.
  • Support and contribute to customer service and product development initiatives.
  • Inspect, audit and sign off live projects in line with range of project guarantees.
  • Respond to customer complaints by conducting a first site inspection.
  • Management of your weekly, monthly diary in respect of regional site visits, liaising with the team planner daily.
  • Representing the business to the highest level during site surveys, meetings or trade shows.
  • Undertake any training courses, which the company deems suitable and/or necessary.
  • Providing holiday and sickness cover when required.
  • Attending site meetings.
  • Other ad hoc duties as and when required.


Skills and Qualifications:

  • Experience in the industrial/commercial metal pitched roof environment with hands on product installation is essential.
  • Product experience including gutter linings, cut edge corrosion systems, roof coatings, roof lights and fixings is essential.
  • Basic flat roofing knowledge is ideal.
  • IT literate, iPad, Microsoft office applications.
  • Clean UK driving licence.
  • Comfortable with driving/long journeys.
  • Comfortable with spending the occasional night away from home as required.
  • A good communicator with strong interpersonal skills.


BJ21: Technical Services Manager
Location: Oxford + Surrounding areas
Salary: GBP40,000 - GBP45,000 (Dependant on Experience) + Company Vehicle
Working Hours: Monday - Friday

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