Performance Management Lead

4 weeks ago


South Ruislip Greater London, United Kingdom Cobalt Recruitment. Full time

Divisional Manager (Team Leader) - Block Management
Specializing in property management, they offer top-notch services to their clients. Their mission is to ensure the safe and efficient management of properties, delivering exceptional customer service while meeting all regulatory requirements. As part of their team, you'll have the opportunity to lead and grow within a supportive and collaborative environment.
They are seeking a skilled Divisional Manager for Block Management to oversee their property management team. Lead and manage the Block Property Management team to achieve and exceed performance targets.
Provide coaching and training to team members to support their professional development.
Ensure compliance with regulatory frameworks such as ARMA-Q and maintain high standards of service.
Oversee third-party contractors and project management to ensure successful delivery.
Take direct accountability for the management of specific properties within the portfolio.
This role reports to the director of block management with responsibility for line management of two Block Management Team Heads and general management of the property management team.
Proven track record of success in property management.
Strong leadership and people management skills.
Understanding of regulatory frameworks and compliance requirements.
Experience in client management and project coordination.


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