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Shift technician

2 months ago

Milton Keynes Buckinghamshire, United Kingdom The Emerald Group Ltd, Search and Selection Full time

The Role: As a Reinsurance Technician, you will be an integral part of an Operating Entity, providing crucial technical and administrative support to broking teams within niche Business Units. Your role is pivotal in ensuring the smooth operation of our reinsurance processes, enabling brokers to focus on client relationships and strategic objectives.

You will join a dedicated team of Technicians, each specialising in particular lines of insurance, allowing you to develop deep expertise in your area of focus. Your responsibilities will include the preparation and management of documentation, data entry, and compliance with company and group policies, ensuring that all tasks are implemented with precision and in a timely manner.

This position offers an outstanding opportunity to contribute to the efficiency and success of our operations while gaining valuable experience in the reinsurance industry.

Key Responsibilities:
Collaborate with senior team members to set and prioritise key objectives, optimally leading workload to ensure both personal and team goals are met.
Consistently meet agreed performance targets and deadlines.
Lead assigned projects and supply to other team projects as the need arises, ensuring successful completion.
Provide accurate and timely management information to the Team Leader as needed.
Assist in the preparation of detailed client and broking documentation, ensuring accuracy and compliance.
Process slips, quotes, indications, and endorsements efficiently, maintaining high standards of accuracy.
Perform technical duties, including data entry, credit control, and follow-up on subjectivities, with precision.
Stay informed of regulatory and legal changes that impact the role, ensuring compliance.
Maintain up-to-date and accurate records on the company's systems at all times.
Respond promptly and appropriately to urgent issues as they arise, providing effective solutions.
Interpret and implement instructions and issues in line with company policies and procedures.
Build and maintain positive relationships with Business Units, encouraging teamwork.
Handle incoming enquiries from clients, insurers, and third parties, ensuring a professional and timely response.
Handle client renewals and mid-term adjustments as required, delivering high-quality service.
Share valuable information that could benefit the Operating Entity or Group.
Remain up-to-date with industry, legal, and regulatory developments to ensure high standards of practice and output.

Skills & Attributes:
~ Proficient in IT skills, including Microsoft Word, Excel, and PowerPoint.
~ Awareness and understanding of Xchanging systems.
~ Capable of undertaking and demonstrating competence in technical training as required by industry regulations.
~ Developing technical expertise in allocated business lines (not crucial for recruitment but will grow with experience).
~ Prior experience in insurance or a customer-facing environment is preferred.
~- Strong attention to detail with the ability to produce accurate and well-documented work.
~ Ability to work optimally within a team and provide mentorship to less expert colleagues.
~ Excellent verbal and written communication skills, with the confidence to engage with team members and stakeholders.