Functional Consultant

1 day ago

London, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full time

D365 CRM Functional Consultant - Associate London / Flexible (UK) Full-time, Permanent Leading Microsoft Partner (No sponsorship can be offered) - Must be SC Cleared or SC Clearable As an Associate level Dynamics 365 CE Functional Consultant , you will support the design, configuration, and delivery of Dynamics 365 CE solutions. Working alongside senior consultants and technical teams, you’ll help understand client requirements, contribute to solution documentation, and assist with key project activities across the implementation lifecycle. This is an excellent entry-level, client-facing role where you will develop your functional expertise, consulting skills, and knowledge of the Microsoft ecosystem. Key Responsibilities Assist with the functional design and delivery of Microsoft Dynamics 365 CE (Sales, Customer Service, Field Service, Marketing) solutions. Support requirements-gathering activities, including workshops and documentation. Configure D365 CE and Power Platform components under the guidance of senior consultants and in line with best practices. Collaborate with technical teams to ensure solutions are aligned with project standards. Participate in testing, data migration activities, training preparation, and go-live support. Contribute to internal knowledge-sharing and continuous improvement initiatives. Support pre-sales tasks when required, such as preparing demo content or documentation. About You Some hands-on experience or strong academic/technical exposure to D365 CE / Dynamics CRM. Understanding of CE modules (Sales, Customer Service, Field Service, Marketing) and core CRM/business processes. Awareness of Power Platform tools (Power Apps, Power Automate, Dataverse). Strong communication skills and willingness to engage with clients in a professional setting. A proactive learner with the ability to translate business needs into functional requirements. Microsoft certifications (e.g., MB-910, MB-920, PL-900 or working towards MB-210/MB-230/PL-200) are a plus.

  • TechnoFunctional Consultant

    4 days ago

    London, United Kingdom Techno-Functional Consultant - Kustomer CRM Full time

    Job DescriptionRole OverviewWe are seeking an experienced Techno-Functional Consultant with strong hands-on expertise in Kustomer CRM to support ongoing enhancements, configuration, and technical development for customer service and contact centre operations. This role requires a blend of functional business understanding and deep technical capability within...

  • TechnoFunctional Consultant – Kustomer CRM

    6 days ago

    London, United Kingdom Techno-Functional Consultant – Kustomer CRM Full time

    Role OverviewWe are seeking an experienced Techno-Functional Consultant with strong hands-on expertise in Kustomer CRM to support ongoing enhancements, configuration, and technical development for customer service and contact centre operations. This role requires a blend of functional business understanding and deep technical capability within the Kustomer...

  • TechnoFunctional Consultant – Kustomer CRM

    1 week ago

    London, United Kingdom Techno-Functional Consultant – Kustomer CRM Full time

    Role OverviewWe are seeking an experienced Techno-Functional Consultant with strong hands-on expertise in Kustomer CRM to support ongoing enhancements, configuration, and technical development for customer service and contact centre operations. This role requires a blend of functional business understanding and deep technical capability within the Kustomer...

  • TechnoFunctional Consultant

    5 days ago

    London, United Kingdom Techno-Functional Consultant – Kustomer CRM Full time

    Role Overview We are seeking an experienced Techno-Functional Consultant with strong hands-on expertise in Kustomer CRM to support ongoing enhancements, configuration, and technical development for customer service and contact centre operations. This role requires a blend of functional business understanding and deep technical capability within the Kustomer...

  • TechnoFunctional Consultant – Kustomer CRM

    1 week ago

    London Area, United Kingdom Techno-Functional Consultant – Kustomer CRM Full time

    Role OverviewWe are seeking an experienced Techno-Functional Consultant with strong hands-on expertise in Kustomer CRM to support ongoing enhancements, configuration, and technical development for customer service and contact centre operations. This role requires a blend of functional business understanding and deep technical capability within the Kustomer...

  • TechnoFunctional Consultant – Kustomer CRM

    5 days ago

    London Area, United Kingdom Techno-Functional Consultant – Kustomer CRM Full time

    Role Overview We are seeking an experienced Techno-Functional Consultant with strong hands-on expertise in Kustomer CRM to support ongoing enhancements, configuration, and technical development for customer service and contact centre operations. This role requires a blend of functional business understanding and deep technical capability within the Kustomer...

  • Functional Consultant

    11 hours ago

    London, United Kingdom Coforge Full time

    Job Title: Functional Consultant – CRM (Kustomer)Location: London, UK (2-3 days weekly from office)We at Coforge are looking for Functional Consultant – CRM (Kustomer) in London, UK (2-3 days weekly from office)Job SummaryWe are seeking a skilled CRM Functional Consultant with expertise in Kustomer to help design, implement, and optimize customer...

  • Functional Consultant

    8 hours ago

    London, Greater London, United Kingdom Logistics Reply UK Full time

    Functional Consultant (WMS Implementation Experience Essential)About Logistics Reply UK:Logistics Reply UK is a company within the broader Logistics Reply network and is backed by the €2B+ global Reply Group. We provide transformative warehouse, store and supply chain software for retailers, brands and 3PL's.Our solution suite LEA Reply, is a modern,...

  • Functional Consultant

    5 days ago

    London Area, United Kingdom Coforge Full time

    Job Title: Functional Consultant – CRM (Kustomer)Location: London, UK (2-3 days weekly from office)We at Coforge are looking for Functional Consultant – CRM (Kustomer) in London, UK (2-3 days weekly from office)Job SummaryWe are seeking a skilled CRM Functional Consultant with expertise in Kustomer to help design, implement, and optimize customer...

  • Functional Consultant

    5 days ago

    London Area, United Kingdom Coforge Full time

    Job Title: Functional Consultant – CRM (Kustomer) Location: London, UK (2-3 days weekly from office) We at Coforge are looking for Functional Consultant – CRM (Kustomer) in London, UK (2-3 days weekly from office) Job Summary We are seeking a skilled CRM Functional Consultant with expertise in Kustomer to help design, implement, and optimize customer...