Senior Desktop Engineer

Senior Desktop Engineer Location: Plymouth (Building 2, Derriford Business Park) Contract Type: Full time, Permanent (37 hours per week) Salary: £40,000 - £45,000 p.a. (DOE) plus performance bonus At Delt, we don’t just provide IT; we deliver digital services that make a real difference to the lives of people across the Southwest. Our teams support thousands of users across the Southwest, ensuring technology works seamlessly so our customers can focus on the people and communities they serve. We’re now looking for a Senior Desktop Engineer to join our Infrastructure & Operations team. This is a pivotal, hands-on technical role supporting multiple large tenants across several sites. You’ll take ownership of end-user computing technology - from design and deployment through to optimisation and lifecycle management - ensuring our customers benefit from reliable, secure, and modern solutions. What you’ll do Lead the delivery, maintenance and lifecycle management of end-user device infrastructure across multiple customer environments. Drive complex technical work packages and contribute to the design and governance of large-scale end-user computing initiatives. Evaluate and integrate new tools and technologies that enhance user experience and service performance. Produce detailed technical estimates and implementation plans to support delivery and project success. Mentor and provide technical guidance to junior engineers, encouraging learning and consistent best practice. Stay current with vendor roadmaps, security standards and modern endpoint management trends, ensuring our solutions remain future-ready. What you’ll bring Professional IT certifications such as Microsoft MCP/MCTS and ITIL Foundation (v3 or v4) . Ideally, advanced Microsoft certifications (e.g. Modern Desktop Administrator , Endpoint Administrator , or Enterprise Administrator Expert ). Deep experience delivering and supporting enterprise-scale, customer-focused IT services in an ITIL-aligned environment. Strong technical knowledge of Windows OS , Microsoft Endpoint Configuration Manager (SCCM) , Intune , Apple Business Manager , and Android Enterprise . Proven skill in application packaging and deployment (MSI, MSIX, App-V) and modern automation methods. Advanced understanding of Active Directory , Azure AD , Group Policy , and endpoint security frameworks. Excellent troubleshooting, analytical and communication skills. A collaborative approach with the confidence to influence technical direction and mentor others. Full UK driving licence and willingness to travel across customer sites. Why Delt? Delt is a commercial company owned by the public sector and run for the benefit of the public. Everything we do supports better health, better care and better value for the communities we serve. If you want to do work that matters, in an environment that’s ambitious, inclusive, and genuinely different, this could be your next step. You’ll be part of a purpose-driven team that values trust, flexibility and innovation. We’re proud to be one of the UK’s most loved workplaces, supporting thousands of professionals who rely on our services every day. Benefits include: Generous holiday allowance of 25 days plus bank holidays Up to 12 flex leave days a year Matched contribution pension scheme up to 10% of salary Life assurance scheme Opportunities to buy and sell leave Employee shopping savings portal Opportunities for training to be funded by Delt EV salary sacrifice Performance Related Pay Employee assistance programme supporting mental and physical wellbeing Deadline for applications: Applications will be considered on a rolling basis, so please apply early to avoid disappointment.